Mms specialist

• Review, verify, and manage mortgage documentation to ensure all necessary signatures, dates, and details are included and correct
• Act as an expert on specific lender requirements and answer questions from internal and external stakeholders
• Communicate directly with lawyers and lenders to follow up on outstanding documentation and post notes on internal systems
• Answer escalated calls from the Customer Service Representative (CSR) team and provide expert guidance on complex mortgage-related questions
• Proactively make outgoing calls to lawyers and lenders to secure necessary documents and information
• Utilize internal systems to track productivity and ensure all tasks are completed with a low error rate (less than 2%)

• Prior experience with mortgage documentation, real estate law, TITLE and LENDING
• A background as a Law Clerk in REAL ESTATE, OR background in mortgage documentation REQUIRED
• Strong attention to detail with proven ability to identify errors and missing information in legal and financial documents
• Excellent communication skills, both verbal and written, for professional interactions with lawyers, lenders, and internal teams
• Proven multitasking skills and the ability to work under the pressure of tight deadlines
• Familiarity with mortgage processes and documentation is a significant asset
• Proficiency in MS Office Suite, including Outlook and Excel, with the ability to quickly learn new systems
• Experience in a role that demonstrates job longevity and a high level of commitment

Familiarity with mortgage processes and documentation

• Competitive Compensation
• Work-Life Balance: Flexible hybrid schedule with in-office days on Tuesdays, Thursdays, and a floating third day
• Comprehensive Benefits
• Professional Development 0pportunities for growth within the organization
• Supportive Work Environment: Open-door policy and collaborative team culture
• Annual Bonus Incentive