Migration Senior Support engineer Job at Atlassian

Senior Support Engineer, Cloud Migrations

Our Sr. Support Engineers improve our customers' experience with our products, t...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience in working with enterprise customers in a high touch model
Strong database skills, with the expertise to write and update SQL queries with ease
Strong expertise to write, review or modify Scripts (Python, bash/shell)
Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with various operating systems, such as Linux, Unix, and Windows
Proven knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM, EA’s, Devs for best outcomes towards the customer’s migration project
Ability to influence customer and/or partner team to follow best practices for a successful migration
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

Health and wellbeing resources
paid volunteer days

Fulltime

Senior Support Engineer

The team is filled with talented, technical individuals that are excited to be b...

Location

Poland

Salary:

173000.00 - 186840.00 PLN / Year

Atlassian

Expiration Date

Until further notice

Requirements

Deep expertise in technical customer support supporting large enterprise environments and high-touch customers
Database expertise advanced SQL and database management skills
Proficient in scripting and automation (Python, Bash/Shell)
Experience with Identity and Access Management (IAM) / Authentication & Security Protocols strong knowledge of SSO, SAML, LDAP, Active Directory, and SSL
Experience with systems Integration & Observability / Automation hands-on experience with Splunk, APIs, and REST integrations
Skilled across operating systems Linux, Unix, and Windows operating systems
Solid networking fundamentals with JVM/Java support experience
Solution oriented proven ability to troubleshoot, learn new technologies, and drive technical excellence
Strong collaborator collaborative team player, effective across diverse roles and functions

Job Responsibility

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EA's, Devs for best outcomes towards the customer's migration project
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

What we offer

health and wellbeing resources
paid volunteer days
This role may also be eligible for benefits, bonuses and equity

Senior Support Engineer

Senior Support Engineer - Korean Speaking. Working at Atlassian. Atlassians can ...

Location

South Korea

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience working with enterprise customers in a high touch model
Database skills, with the expertise to write and update SQL queries with ease
Expertise to write Scripts (Python, bash/shell)
Experience with SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with different operating systems, such as Linux, Unix, and Windows.
Knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams
Escalate issues in a timely manner according to Standard Operating Procedures
Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates
Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers
Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers
Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects
Understand customer use cases and advocate for their needs to influence feature requests and bug fixes
Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team
Ramp up quickly on new technologies and how to use them in a customer-facing environment
Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values

What we offer

Atlassians can choose where they work – whether in an office, from home, or a combination of the two
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Fulltime

Senior DevOps Migration Engineer

Join Sopra Steria Aeroline and become part of a forward-thinking team shaping th...

Location

Canada , Ottawa

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong sense of ownership and pragmatism, excellent communication skills, ability to coach teams, and sound judgment in deciding between Azure DevOps and GitHub for specific use cases
proven experience executing migrations from GitLab, TFS, or Jenkins to GitHub and Azure DevOps, including automation artifacts such as scripts and pipelines with integrity checks
deep knowledge of Azure Pipelines and/or GitHub Actions, including YAML templates, environments, approvals, gates, and reusable components
hands-on experience with work item and requirements migration, mapping to Azure Boards while managing constraints and third-party tooling considerations
strong understanding of security and compliance in regulated environments, including evidence capture, four-eyes reviews, and embedded change approvals in pipelines
expertise in governance practices such as organizational structuring, project and team setup, permissioning, repository strategies (monorepo vs multi), and branch/PR policies.

Job Responsibility

Design and execute migration strategies for repositories, work items, pipelines, test assets, and artifacts, including validation, rollback plans, and evidence capture
build automation scripts and pipelines for repository history transfers, work item imports, and CI/CD conversions (Jenkins/TFS → Azure Pipelines/GitHub Actions), incorporating secret management and approval workflows
maintain traceability across requirements, tests, commits, builds, and releases, aligned with aviation and regulatory standards (e.g., DO‑278/ED‑109A), supported by audit-ready logs
implement identity and security models such as SSO and RBAC across Azure DevOps, GitHub, and artifact ecosystems (e.g., JFrog), and enforce code scanning and secret scanning policies
coordinate multi-team migrations in parallel waves, baseline KPIs, eliminate bottlenecks, and optimize pipeline templates for efficiency
collaborate with platform, security, PMO, and business teams to communicate risks, trade-offs (ADO vs GitHub), and deliver clear cutover plans.

What we offer

Competitive salary and annual performance bonus
comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account to support your well-being (Sopra Steria covers 100% of premiums)
paid time off: sick leave, personal days, and 3 weeks of vacation
monthly transportation allowance
excellent training, development, and career advancement opportunities, with active support to strengthen your skills in a caring, collaborative, and inclusive company culture
hybrid work environment
provided equipment to ensure optimal productivity
Sopra Steria is certified as a “Great Place to Work”.

Fulltime

Senior Field Information Technology Support Engineer

We are seeking a skilled and experienced Senior IT Engineer to join our team. Th...

Location

United States , Salem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Ability to travel to client sites regularly
Proficiency in providing remote technical support
Managed Services experience is preferred
Strong problem-solving skills and the ability to think creatively to find solutions
In-depth knowledge of managing and designing diverse network environments
Knowledge of Kaseya RMM/PSA for remote monitoring and management
Expertise in network environments, firewall and switch configurations
Experience with Meraki, Fortinet, and Palo Alto firewalls
Experience with HP/Aruba, Cisco, and Meraki switches
Experience with Meraki and Ubiquiti wireless networks

Job Responsibility

Travel to client sites regularly in MA and NH for technical support and assistance
Provide remote support for clients
Design, manage, and maintain diverse network environments
Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto
Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki
Manage wireless networks using Meraki and Ubiquiti technologies
Maintain and support phone systems, particularly 3CX and Avaya
Manage and maintain storage area networks, focusing on HPE and EqualLogic
Design, manage, and maintain VMware and Hyper-V environments
Oversee the management and administration of cloud infrastructure, primarily Azure and AWS

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Competitive compensation

Fulltime

Senior .NET Migration Engineer

Critical Hedge Fund Migration – Senior .NET Migration Engineer. I’m working with...

Location

United Kingdom , London

Salary:

250000.00 GBP / Year

Orbis Consultants

Expiration Date

Until further notice

Requirements

Deep experience with both .NET Framework and .NET Core, and demonstrable experience migrating between the two
Strong hands-on knowledge of Entity Framework, including the differences and pitfalls when porting to .NET Core
Practical experience with ASP.NET in legacy and modern contexts
Solid skills with Kubernetes, Docker, and Helm – ideally having deployed and operated .NET applications in containerised environments

Job Responsibility

Taking technical ownership of major parts of the migration from .NET Framework on Windows to .NET Core running on Kubernetes
Refactoring, rewriting, and modernising legacy codebases for performance, reliability and maintainability
Supporting containerisation efforts with Docker and Helm, targeting deployment into Kubernetes
Working within the client’s CI/CD environment (TeamCity, Octopus Deploy, GitHub Actions) to support seamless integration of new components
Advising on architectural best practices during the migration process, and helping mentor internal team members where needed

Fulltime

Senior System Support Engineer – High Performance Computing

The HPC Senior System Support Engineer provides highly visible on-site technical...

Location

Australia , Canberra

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

A minimum TSPV Government Security clearance is mandatory for the role
Expertise in Linux/Unix operating systems, parallel file systems (e.g., Lustre, GPFS) and networking technologies is essential
Proficient in programming and scripting languages such as Python and C++
Ability to develop solutions that enhance the availability, performance, maintainability and agility of HPC solutions
Has contributed to the design and application of new tools
Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment
Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions
Able to communicate with internal and external senior management confidently and demonstrate the professionalism
Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause
In addition to troubleshooting skills and consulting skills, has ability to summarise prognosis and impact at practice lead level

Job Responsibility

Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager
Provides detailed technical design, analyses and develops enterprise solutions
Regularly leads technical assessment and delivery solutions to the customer
Coordinates implementation of new installations, designs, and migrations for HPC solutions
Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions
Provides input to the company strategy moving forward
Collects and determines data from appropriate sources to assist in determining customer needs and requirements
Responds to requests for technical information from customers
Engages in technical problem solving across multiple technologies
often needs to develop new methods to apply to the situation

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior IT Support and Infrastructure Engineer

The Senior IT Support and Infrastructure Engineer will comprehensively assess ou...

Location

United Kingdom , Norwich or Cambridge

Salary:

37000.00 - 45000.00 GBP / Year

MTM Pet Care (LECVNG)

Expiration Date

Until further notice

Requirements

Minimum 4–5 years’ experience in a senior infrastructure or IT support role
Strong hands-on experience with Microsoft environments: Windows Server, Active Directory, Office 365
Experience managing Azure AD and hybrid identity environments
Proven ability to take ownership of infrastructure issues and implement effective solutions
Deep understanding of TCP/IP, DNS, DHCP, VLANs, routing, and troubleshooting tools
Advanced knowledge of Active Directory, Group Policy, and Office 365 administration
Hands-on experience with Azure AD, AAD Connect, conditional access, and Intune/Defender for Endpoint
Strong FortiGate firewall configuration and support skills (including VPN and segmentation)
Excellent diagnostic and problem-solving abilities across systems and networks
Clear communication skills, both written and verbal, across technical and non-technical teams

Job Responsibility

Take ownership of diagnosing and resolving issues with existing LAN and WAN infrastructure
Improve performance, security, and manageability across switching, routing, VLANs, DHCP, and DNS
Support physical cabling and server room reorganisation in preparation for infrastructure migration to Norwich
Ensure reliable and consistent network access across all organisational sites
Manage and monitor the Hyper-V environment, including provisioning, performance tuning, and troubleshooting
Assist in migration of services from legacy infrastructure to modern Hyper-V platforms
Maintain strong operational standards for patching, backups, and capacity management
Maintain and improve on-premises Active Directory and Group Policy structure
Assist with planning and implementation of a clean domain rebuild using industry best practices
Support Azure AD hybrid identity infrastructure, including AAD Connect, SSO, and conditional access

Fulltime

Migration Senior Support engineer

Atlassian

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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Location:

Category:IT - Administration

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Job Description:

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Job Posted:
December 27, 2025