Middle Office Manager, Citi

Citi

Location:
Ireland, Dublin

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Securities & Derivatives Sr Manager is a senior management level position responsible for ensuring that the OTC Middle Office core functions are carried out accurately and within agreed deliverable timelines on a daily basis. The Core MO functions within the team are Trade Capture, Confirmations, Settlements, Reconciliations and Reporting. The person will be responsible for the management of the team globally and deliverables on a daily basis.

Job Responsibility:

Manage the day to day deliverables within the team and all reporting to both external and internal clients
Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
Review Operational Events/Issues and ensure relevant enhancements and preventative controls are put in place
Conduct Service Reviews with Clients, report on KPI's and Issues
Manage SOC1, Internal Audit Reviews, Risk & Control tasks
Conduct Performance reviews of staff and regular one to ones and team meetings
Onboarding of New Clients, Investment Managers, New Products and Funds
Onboarding of clients to Trioptima Reconciliation Tool
Develop and implement business initiatives, client solutions, or projects affiliated with derivatives
Propose solutions to implement process improvements, client service enhancements, or overall technology enhancements
Coordinate with internal and external clients to assess service quality and identify areas for improvement
Coordinate and Collaborate with Internal Stakeholders – Fund Accounting, Change Management, Project Management, Product and Technology
Create and maintain Management level Metrics for the Middle Office department

Requirements:

Relevant experience in OTC Middle Office team
People management experience is an advantage
Consistently demonstrates clear and concise written and verbal communication skills
Bachelor's Degree/University degree or equivalent experience
Experience of systems such as Market Trade Manager, Trioptima, Calypso an advantage

Nice to have:

People management experience
Experience with systems such as Market Trade Manager, Trioptima, Calypso

What we offer:

Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Benefits that support you and your family to be well, live well and save well

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Middle Office Manager