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MHS Administration Assistant

invictahealth.co.uk Logo

Invicta Health CIC

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Location:
United Kingdom , Ramsgate

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Contract Type:
Not provided

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Salary:

24465.00 GBP / Year

Job Description:

Invicta Health has an exciting opportunity for a Administration Assistant to join the team on a full time basis at 37.5 hours. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Job Responsibility:

  • Schedule appointments for patients in relation to core Primary Care Mental Health Service and SMI Physical Health Check appointments
  • Deal with general queries via phone, e-mail, and post in a timely manner, directing where necessary to the appropriate member of the team for action and follow up
  • Send reminder text messages for all appointments scheduled with the Primary Care Mental Health Service
  • Monitor, check and contact Primary Care Mental Health Service team members at end of day, following clinical home visits to ensure all members are safe and report any concerns to PCMHS Head of Service
  • Maintain administrative files, records, and systems, ensuring relevant and up to date information is stored safely and accurately
  • Assist with data entry onto any/all systems utilised by the PCMHS team
  • Compile standard letters as required, ensuring accuracy and relevant detail
  • Collect, open, date stamp and despatch any letters/parcels addressed to the Primary Care Mental Health Service and distribute post addressed to other services within Invicta Health as appropriate
  • Undertake photocopying & scanning on behalf of the Primary Care Mental Health Service team
  • Notify the PCMHS Service Assistant of any equipment that is not working
  • Monitor and order any stationery and medical supplies for the primary Care Mental Health Team and Corporate Office
  • Monitor and complete the booking of external visitors attending corporate office to meet with PCMHS team
  • Attend and take minutes at Primary Care Mental Health Service meetings as and when required
  • ensure the Invicta Health premises are secured and left in a tidy state at the end of the working day with equipment stored safely and cupboards locked
  • To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships
  • To contribute to the development of services, including processes, templates and principles
  • To ensure that strict confidentiality is observed at all times, especially when dealing with personal information
  • To take part in any statutory and mandatory training or other training and development programmes as requested
  • Any other reasonable duties as directed by your line manager

Requirements:

  • Works well as part of a team
  • Ability to adapt
  • Good IT and keyboard skills
  • Organisational abilities
  • Good time management
  • Able to take instruction and direction
  • Good telephone manner
  • Ability to use discretion and maintain confidentiality
  • Strong attention to detail and accuracy in work
  • Knowledge of Information Governance
  • Good level of education including competent levels of numeracy and literacy
  • Broad administrative skills and experience
  • Knowledge of office management systems and procedures
  • Experience of working with different computer packages

Nice to have:

  • Understanding of the Data Protection Act
  • Previous administration experience within a medical environment
  • Knowledge and understanding of the National Health Service
  • Experience of setting up and maintaining effective administrative filling systems
What we offer:
  • NHS Pension
  • Learning and Development opportunities
  • Progression opportunities
  • Competitive annual leave entitlement
  • Incremental pay progression
  • Flexible working
  • Approved blue light card provider
  • Salary Sacrifice Schemes
  • Car Lease Scheme
  • Employee Assistance Programme

Additional Information:

Job Posted:
March 13, 2026

Expiration:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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