Mgr-Front Office, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Taizhou

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Responsible for managing all front office functions and staff to improve guest and employee satisfaction and ensure financial performance. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, and Retail/Gift Shop. Works as a department head to execute day-to-day operations and improve guest experience.

Job Responsibility:

Directs and works with managers and employees to execute front office operations
improves guest and employee satisfaction
supervises and manages employees
establishes open relationships with employees
manages department expenses
ensures compliance with policies, standards, and procedures
strives for exceptional customer service
handles guest problems and complaints
mentors and coaches employees

Requirements:

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Nice to have:

Interpersonal and communication skills
ability to lead, influence, and encourage others
ability to analyze information and solve problems
experience in customer service

What we offer:

Opportunity to work in a luxury environment
training and development opportunities
recognition programs
diverse and inclusive workplace

Additional Information:

Job Posted:
July 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Mgr-Front Office