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Mgr-Front Office II

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India , Bengaluru

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Job Responsibility:

  • Responsible for all front office functions and staff
  • Directs and works with managers and employees to execute front office operations
  • Improves guest and employee satisfaction
  • Maximizes financial performance of the department
  • Leads guest services team
  • Maintains guest services and front desk goals
  • Manages projects and policies
  • Ensures exceptional customer service
  • Manages and conducts human resource activities

Requirements:

  • High school diploma or GED
  • 4 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • 2 years experience in guest services, front desk, or related professional area

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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