CrawlJobs Logo

Mgr-Events I

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Hong Kong , Hong Kong

Category Icon
Category:
-

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees
  • Empowers employees to provide excellent customer service
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations
  • Makes presence known to customer at all times during this process
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales
  • Follows up with customer post-event
  • Responds to and handles guest problems and complaints
  • Uses personal judgment and expertise to enhance the customer experience
  • Stays available to solve problems and/or suggest alternatives to previous arrangements
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Interacts with guests to obtain feedback on product quality and service levels
  • Ensures hourly employees understand expectations and parameters for event activities
  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc)
  • Assists in the sales process and revenue forecasting for customer groups
  • Up-sells products and services throughout the event process
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups
  • Reviews comment cards and guest satisfaction results with employees
  • Observes service behaviors of employees and provides feedback to individuals and/or managers
  • Assists in the development and implementation of corrective action plans
  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution
  • Works with the property staff and customers to address operational challenges associated with his/her group
  • Performs other duties as assigned to meet business needs

Requirements:

  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Mgr-Events I

Mgr-Events

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
China , Beijing
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Job Responsibility
Job Responsibility
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Fulltime
Read More
Arrow Right
New

Mgr-Event Services

Directs and motivates team while personally assisting in the physical set up of ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally assisting in the physical set up of the function rooms
  • Executes events based on requirements and standards
  • Develops and directs team to provide consistent, high quality service
  • Communicates performance expectations and trains staff in processes
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Ensures Red Coat program is in place
  • Delegates tasks to ensure room sets are “on time” and meet Event Service Standards
  • Manages departmental inventories and assets including par levels and maintenance of equipment
  • Projects supply needs for the department
  • Ensures candy rotation on all meeting room sets
  • Fulltime
Read More
Arrow Right

Mgr-Event Services

Directs and motivates team while personally assisting in the physical set up of ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the event management, food and beverage, or related professional area.
Job Responsibility
Job Responsibility
  • Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards
  • Develops and directs team to provide consistent, high quality service
  • Communicates performance expectations and trains staff in processes
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard
  • Delegates tasks to ensure room sets are “on time” and meet Event Service Standards
  • Manages departmental inventories and assets including par levels and maintenance of equipment
  • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers)
  • Ensures candy rotation on all meeting room sets (if applicable)
  • Establishes consistent standards for regular meeting room sets and VIP meeting room sets
  • Fulltime
Read More
Arrow Right
New

Mgr-Events I

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Greece , Rhodes
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 – 2 years of experience in event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in event management or related professional area
Job Responsibility
Job Responsibility
  • Prepare all event documentation
  • Coordinate with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases
  • Ensure property events have a seamless turnover from sales to service back to sales
  • Recognize opportunities to maximize revenue by up-selling and offering enhancements
  • Manage group room blocks and meeting space for average to large-sized assigned groups
  • Identify operational challenges and develop alternative solutions
  • Act as liaison between field salesperson and customer throughout the event process
  • Participate in customer site inspections
  • Assist with the sales process as necessary
  • Solicit feedback from property departments to enhance the Event Planner’s experience
  • Fulltime
Read More
Arrow Right
New

Mgr-events

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
Malaysia , Kota Kinabalu
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
Job Responsibility
Job Responsibility
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Manages group room blocks and meeting space for average to large-sized assigned groups
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Uses his/her judgment to integrate current trends in event management and event design
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
  • Participates in customer site inspections and assists with the sales process as necessary
  • Performs other duties as assigned to meet business needs
  • Fulltime
Read More
Arrow Right
New

Teaching assistant

This is your opportunity to join a small, independent specialist school, designe...
Location
Location
United Kingdom , Bewdley
Salary
Salary:
20200.00 - 23500.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 03, 2026
Flip Icon
Requirements
Requirements
  • Relevant SEN experience (personal or work)
  • Experience (voluntary or paid) working with children and young adults
  • GCSE Maths and English or equivalent
  • Eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Supporting in the delivery of engaging and interactive lessons and educational activities
  • Supporting learners with SEN on a 1:1, small group and whole class basis
What we offer
What we offer
  • Free onsite parking
  • School networking events/ social events for teachers
  • Ready of supply of drinks, chocolate, biscuits and cakes in their welcoming and inviting staff room equally equipped with games, TV's and shared library
  • Brilliant resources and spacious classrooms/grounds
  • Career progression opportunities
  • Fully funded training and qualifications
  • Fulltime
Read More
Arrow Right
New

Customer Service Executive

As a Customer Service Executive, you will be responsible for high-quality custom...
Location
Location
Australia , Blacktown
Salary
Salary:
27.00 - 28.00 AUD / Hour
carbiz.com.au Logo
Carbiz Rentals
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid driver's license with a clean driving record
  • Ability to work full-time (40hr work week) with flexibility to work an 8‑hour rostered shift between 7:00am and 8:00pm, Monday through Sunday (Desirable)
  • Strong verbal and written communication skills
  • Ability to work independently, manage your time effectively, and thrive in a team-based environment
Job Responsibility
Job Responsibility
  • Deliver vehicles to clients, ensuring timely and efficient service
  • Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction
  • Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations
  • Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior
  • Assist with the onboarding process for new clients, ensuring they have all the information and support they need
  • Enjoy the thrill of driving a variety of high-quality vehicles
What we offer
What we offer
  • Bonus Incentive Scheme
  • Employee Wellbeing Program
  • Exclusive Discounts
  • Team Celebrations
  • Career Development
  • Fulltime
Read More
Arrow Right
New

Principal Software Engineer

Our team in Microsoft Security owns cloud services and AI powered product offeri...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • 6+ years of proven experience in designing, implementing and delivering large-scale, secure and resilient software solutions
  • 6+ years of experience as a software engineer designing, implementing, and shipping cloud services or software products
  • Strong proficiency in programming languages such as Java, or C#, and familiarity with relevant frameworks and libraries
  • Demonstrated ability to lead and mentor junior engineers, driving technical excellence and fostering a collaborative team environment
  • Demonstrated ability to dive-in and learn new technologies and programming languages
Job Responsibility
Job Responsibility
  • Collaborate with and guide stakeholders to confirm customer/user requirements for products or solutions
  • Lead architectural discussions and own the architecture for products/solutions
  • Create and test architectural proposals and develop detailed design specifications
  • Develop a clear testing strategy to ensure quality and prevent regression in the product
  • Identify dependencies and incorporate them into design documentation
  • Produce extensible, maintainable, well-tested, secure, and performant code adhering to design specifications
  • Use various tools like debugging, testing, logging, telemetry, and AI to verify assumptions and improve product quality
  • Review code and test code to ensure they meet team standards, have proper test coverage, and are appropriate for the product
  • Fulltime
Read More
Arrow Right