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The Mexico LTL Administrative Support plays an integral part in our fast-growing Administration team. The Administrator’s main purpose is to manage activities related to rating, billing, and carrier management. They are responsible for providing administrative support to enhance the execution of our Pricing & Admin team’s goals and daily activities. They must be well organized, detail-oriented, excellent communicators, and have a keen sense of timeliness in carrying out daily activities.
Job Responsibility:
Updating orders that are classified as “Zero Rated”
Ensuring rating instructions are up to date for all clients
On occasion, may be required to submit rates to a client for approval
Managing billing reports and the customer billing tool
Monitoring the expiration of tariffs for each customer and the LTL rate updates folder
Updating customer Tariffs and customer billing tools
Collaborating with the Pricing and Admin team in any discrepancy from customer rates
Administering customer accessorial in the Billing Tool and ensuring all charges are accurate
With direction from the LTL Administration Supervisor, various specific projects may require participation
Requirements:
Bachelor’s degree in business administration or a related field is required
1 year experience in administration and/or Logistics
Prior transportation industry experience is considered to be an asset
Sound analytical and critical thinking skills
Strong attention to detail and problem-solving abilities
Strong customer service and relationship-building skills
Knowledge of Microsoft programs such as Excel and Word
Ability to thrive in a fast-paced, deadline-oriented environment
Advanced English skills - written and verbal
Nice to have:
Prior transportation industry experience
What we offer:
Monthly food vouchers
Savings fund
Christmas Bonus
Vacation day and bonus
Private Health Insurance
Life Insurance
Thrive in a supportive team that provides coaching and training
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects
Join our engaging Wellness Program & extracurricular sports teams