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Merchandising Coordinator

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Sysco

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Location:
United States, Grand Rapids

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position works closely with the Operating Company (OpCo) departments. Assist the merchandising department with transactional activities where needed. Aid in supporting OpCo sales by addressing and resolving questions and requests on time utilizing detailed knowledge of products, systems, and tools. Acts as liaison between OpCo Sales, Buyers, and Category Management as it relates to Merchandising activities.

Job Responsibility:

  • Merchandising point of contact for sales, national accounts, and health care account inquiries (communication router)
  • Based on information from merchandising and marketing, communicate to sales on any supplier, product or promotional urgent updates
  • Track and trace special orders, demand status late inbound trucks, and other operational requests for the sales team
  • Assist sales on basic inquiries
  • Monitor the drop ship process by confirming orders are shipped and invoiced promptly
  • Process special orders (Non-Stocks)
  • Handle demand status orders and ensure timely execution of related activities (confirmations, receiving, and allocation)
  • Manage the processes flow for new item stocking requests to ensure timely completion and maintain documentation
  • Create and/or maintain proprietary charting per Manager/Director/VP approval
  • Process all merchandising related scripts including price management and market costs
  • Handle overflow sales support

Requirements:

  • High school diploma or equivalent combination of education and experience in place of a degree sufficient to successfully perform essential job functions required
  • 1+ years' experience required
  • Experience in purchasing, merchandising, sales and/or customer service required
  • Strong communicator with excellent relationship-building skills across a variety of stakeholders
  • Excellent organization and time management skills
  • Able to resolve conflicts quickly, research issues, and follow up with timely communication to all key stakeholders
  • Ability to quickly learn and understand systems to answer basic inquires without escalating
  • Attention to detail with the ability to knock down obstacles to find a solution

Nice to have:

  • Bachelor's degree preferred
  • Experience working within a retail, wholesale or distribution environment preferred
  • Proficient Excel skills preferred

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
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