Membership Services Advisor Job at Membership Bespoke (London)

Membership Sales Advisor

We are looking for an enthusiastic and motivated individual to join our team as ...

Location

United Kingdom , Fareham

Salary:

25396.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Customer service experience required
Sales experience desirable but not essential

Job Responsibility

Provide information about the Club’s facilities, membership packages and pricing to prospective members
Drive membership retention through regular touchpoint calls and follow-ups
Manage the sales process from initial lead generation to successful outreach
Handle telephone and web inquiries
Conduct orientation programmes for new members
Provide tours for potential members
Ensure all membership applications are completed accurately
Cross-sell and upsell services
Contribute to the achievement of monthly lead generation targets
Maintain the membership database

What we offer

Complimentary access to our health club, group exercise classes, and golf facilities
Bonus holiday days to reward long tenure
Wedding Day off (conditions apply)
Birthday Day off (conditions apply)
A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
70% off meals while on duty and 25% off when off-duty
25% off retail
25% off spa treatments (if booked and taken on the day)
Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
Access to our Employee Assistance Programme

Fulltime

Customer Service Advisor - Membership

Join our dynamic team! Are you a motivated and enthusiastic individual looking t...

Location

United Kingdom , London

Salary:

24000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Preferably have knowledge or experience in the insurance industry
Strong communication and time management skills
Proficient in computer literacy
Self-starter with a knack for meeting deadlines
High integrity and self-motivation
Creative thinker capable of problem-solving
Attention to detail and effective multi-tasking abilities
Excellent analytical and organisational skills

Job Responsibility

Process all insurance claims, including sickness and life insurance claims
Assist customers with factual inquiries via phone, email, or letter
Respond to customer requests for information about our products
Maintain high levels of integrity while managing sensitive information

What we offer

22 days of holiday plus bank holidays (pro-rata)
Paid public transport to/from work (up to zone 9)
Company matches pension contributions up to 10%
Life Insurance & Income Protection Insurance
Private Health Insurance
A warm, friendly, and professional working environment

Fulltime

Membership Sales Advisor

As a Membership Sales Advisor, you will play a key role in generating new member...

Location

United Kingdom , Havant, Waterlooville

Salary:

25235.00 GBP / Year

Horizon Leisure Centres

Expiration Date

Until further notice

Requirements

Proven track record of sales success
A solid understanding and use of KPI indicators to maximise sales
Working knowledge and experience of Sales CRM systems is preferred
Experience in the gym or fitness industry is preferred
Strong communication, interpersonal and customer service skills
Ability to work well in a team-orientated environment
Self-motivated and results driven
Strong organisational and time management skills
Ability to work flexible hours, including evenings and weekends
Full Clean Driving Licence to travel between sites and to visit Corporate clients

Job Responsibility

Proactively generate new membership sales through prospecting and lead generation
Building and maintaining relationships with potential and existing members
Meeting or exceeding monthly sales targets
Developing and implementing sales strategies to increase membership
Providing optimal customer service and support to members
Participating in weekly sales meetings and providing relevant insight pertaining to membership sales and retention
Conduct sales tours of the facilities and give guidance to prospective customers on the type of membership category best suited to their needs and interests
Responsible for the administration of membership paperwork and to ensure that it is processed accordingly
Planning and organising own daily selling activity to obtain new business
Achieve on a weekly basis standards and targets, as set by the company

What we offer

Free access to our award-winning gym’s and exercise classes for you and a +1
Employee discounts and wellbeing platform
Healthcare Cash plan
Free 24/7 access to GPs using our SmartHealth plan
Employee Assistance Programme - support for when you need it most
23 days annual leave + 8 days bank holiday
Holiday purchase scheme
Internal recognition schemes
Opportunities for training, development and progression
Free onsite parking - subject to availability

Fulltime

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

Customer Service Advisor

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Diploma or above in business administration or related discipline
Experience in customer services in travel industry is preferred
Excellent communication and problem-solving skills
Proactive, detail-minded and able to work multi task in a fast-paced environment
Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Job Responsibility

Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
Deliver quality customer services to members and other stakeholders
Responsible for all membership related administration works
Prepare monthly billing and reports in a timely manner
Perform any ad-hoc tasks as assigned

What we offer

15 to 18 days Annual Leave
Full Paid Leave (16 weeks Maternity / 14 days Paternity)
Discretionary Bonus
Free Priority Pass Membership (unlimited Airport Lounge access)

Fire Safety Advisor

The Fire Safety Advisor is part of a team of specialist fire safety and complian...

Location

United Kingdom , Bridgwater, Somerset

Salary:

Not provided

Rullion

Expiration Date

Until further notice

Requirements

Working knowledge of relevant legislation and regulation pertaining to fire safety management
A good level of knowledge of General Fire Safety arrangements for construction sites and complex sites, along with fire safety equipment, systems and Fire Safety Roles
A good working knowledge/understanding of process fire risk in relation to high-risk activities
An understanding of fire safety implications in relation to DSEAR
Good organisational skills with practical and methodical work planning and ability to manage several concurrent work fronts
Self-motivated and able to manage their own work priorities and actions
Effective negotiating and influencing skills with the ability to develop and maintain constructive relationships with professional and managerial disciplines
Excellent verbal and written communication skills
Ability to assimilate, analyse and present complex problems, identify necessary action, make recommendations and ensure actions are implemented
Understanding of the principles of risk assessment including dynamic risk assessment especially in a construction environment

Job Responsibility

Provide advice and guidance on fire safety matters to the Principal Contractor (NNB GenCo) to ensure fire safety standards are set and assure the maintenance of these standards across the HPC project
Support and promote the development of a positive Fire safety culture amongst a wide array of Contractors and stakeholders
Support the development and implementation of fire safety systems and policies
Performing audits and inspections
Undertaking fire risk assessments
Report on fire safety maters to relevant personnel and committees
Support the on-site Fire & Rescue Team with the provision of risk information
Support the continual improvement of Fire safety arrangements and systems on the construction site
Provide fire safety advice and guidance to the Principal Contractor, wider Contractor base and relevant committees
Support the development of fire safety arrangements (both general and process related) and procedures that meet legislative requirements and follow best practice

What we offer

Be Part of History: Work on the UK's first new nuclear power station in a generation
Scale & Impact: Over 22,000 workers contributing to a £36 billion project that supports 70,000+ UK jobs
Net Zero Future: Contribute to a project essential to Britain's low-carbon energy transformation
Career Development: Work in a multi-disciplinary environment with exposure to high-level planning and world-class logistics operations

Fulltime

New

Head of Finance and Executive Director

The Finance Compliance Director will serve as Head of Finance and Executive Dire...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Finance or related field AND extensive years of finance or financial compliance experience or equivalent experience
Membership of a recognised Irish or international accountancy body: Chartered Accountants Ireland (ACA), Association of Chartered Certified Accountants (ACCA), Chartered Institute of Management Accountants (CIMA), Institute of Certified Public Accountants in Ireland (CPA)
Extensive experience from a high-performance environment within Payment Services along with a successful proven track record in a Finance leadership role in a regulated financial institution in EU
People management experience
Proficient communication and relationship building skills, able to deliver through influence and build trusted relationships with a range of stakeholders
Willing to be granted PCF-11 and PCF-1 roles as established by the Central Bank of Ireland

Job Responsibility

Responsible for preparing and presenting recurring management reporting packs to the senior management team, containing monthly financial KPIs/ratios and strategic performance metrics, comparisons of actuals to plan, detailed commentary and analysis of results highlighting key business points and trends, compliance with regulatory requirements, and escalating items of concern
Ensure the month-end closing procedure is met within standard deadlines, perform regular P&L analysis and reconciliations, ensure the preparation of bi-monthly VAT returns and annual corporate tax computations and prepare annual financial statements including P&L, Balance Sheet and Cash Flow Statement, that comply with International Financial Reporting Standards ("IRFS") and enable the accounts to be readily and properly audited
Ensure all e-money positions are always reconciled and customer funds are held securely in safeguarding accounts at third party banks, including ownership and assurance that payments to Revenue are accurate and timely and appropriate stress tests, recovery and resolution strategy are performed and documented
Assume responsibility as the Designated Safeguarding Officer being PCF-56
Oversee the Finance element of the outsourcing relationship with technology service providers, including tracking and monitoring performance levels against the agreed SLA, ensuring the SLA is up-to-date and aligns with active business requirements and addressing any issues with company senior management
Develop, implement and maintain a financial risk management framework and financial internal control framework to enhance financial operations and identify, quantify and manage financial risks, including but not limited to credit risk exposure management, FX risk exposure management, liquidity risk monitoring and management
Oversee and manage relationships with external auditors, tax advisors and any other financial advisory services, manage the interim and annual audit processes and prioritise and address all audit queries as may arise
Own the budgeting activity of the entity by proactively setting, managing and reviewing the company's annual operating plans and multi-year forecasts and strategic business plans, work closely with functional leadership to set and review annual operating budgets, identify and manage variances from approved budget and manage variances with senior leadership

Fulltime

Lead Bsa Advisor

We are seeking a Lead BSA Advisor to head up a brand-new department within a gro...

Location

United Kingdom , Manchester

Salary:

Not provided

Brandon James

Expiration Date

Until further notice

Requirements

Strong knowledge of the Building Safety Act and related regulations
Demonstrable experience advising on building safety compliance, preferably across multiple sectors
Chartered or senior-level membership of a relevant professional body (e.g. IOSH, CABE, RICS, CIOB)
Proven leadership experience with the ability to mentor, motivate, and grow a team
Strong client-facing and business development skills, with commercial awareness

Job Responsibility

Act as the Lead BSA Advisor, managing all Building Safety Act compliance services for clients
Provide expert advice on gateways, safety cases, golden thread information, and building safety management plans
Establish and grow a team of BSA Advisors, mentoring and supporting junior colleagues
Lead client relationships, fee proposals, and business development to cement the department’s success
Collaborate with directors and other service leads to integrate BSA expertise across the consultancy

Fulltime

Membership Services Advisor

Membership Bespoke

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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