Member Experience Associate Jobs

Member Experience Associate

This job will be a great fit for an individual who is an empathetic customer-obs...

Location

United States , Mountain View

Salary:

65000.00 - 75000.00 USD / Year

EarnIn

Expiration Date

Until further notice

Requirements

1+ years of experience working in a role that had a direct impact on customer experience and/or customer experience-related operations
Bachelor's or equivalent industry experience
Empathetic customer service associate focused on the human
Great communicator and storyteller who can motivate, influence, and advise others
Demonstrated ability to foster collaboration and facilitate teamwork
Demonstrated ability to be solution oriented using critical thinking, common sense, and proactive problem solving skills
Demonstrated ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly changing environment
Hands-on and willing to get hands dirty on execution
Tech-savvy and multiple tool and software power users
Willingness to travel up to 8 weeks per year

Job Responsibility

Resolve customer problems and complaints
Recommend solutions
Guide customers through product features and functionalities
Provide empathetic customer service
Respond to customer concerns on time
Monitor, investigate, research, and be proactive about solving problems, and customer issues
Identify areas for improvement and opportunity
Document insights, procedures, and processes
Identify customer needs and help customers use specific features
Communicate new products and features to customers

What we offer

equity
benefits

Fulltime

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

United Kingdom , Manchester

Salary:

27000.00 GBP / Year

Industrious

Expiration Date

Until further notice

Requirements

No member request is too big or too small for you to handle
You’re energised by meeting people and work well in a team
You can create order out of chaos and are always planning ahead
You’re resilient
You’re willing to get your hands dirty
You always look to improve and make things more efficient
Do you have the legal right to work indefinitely in the United Kingdom?
Do you have 2+ years of client facing experience?
Do you have 1+ year experience in hospitality and/or coworking spaces?
Do you live within easy commute of London city?

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities
You’re proactive and take ownership over managing inventory and ordering your location’s supplies
You build magnificent events and take the extra time to design unique signage
You add new members into multiple systems so their first day in their office is seamless and memorable
You assist a member with IT or wifi issues
You dip your toe in local marketing events
You take a walk in-tour while your Member Experience Manager is assisting another potential member

What we offer

performance bonus
private healthcare
pension
Employee Assistance Programme
corporate events
Learning & Development Grant
regular training

Fulltime

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

Industrious

Expiration Date

Until further notice

Requirements

No member request is too big or too small for you to handle
You’re energised by meeting people and work well in a team
You can create order out of chaos and are always planning ahead
You’re resilient
You’re willing to get your hands dirty
You always look to improve and make things more efficient
Do you have the legal right to work indefinitely in the United Kingdom?
Do you have 2+ years of client facing experience?
Do you have 1+ year experience in hospitality and/or coworking spaces?
Do you live within easy commute of London city?

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities
You’re proactive and take ownership over managing inventory and ordering your location’s supplies
You build magnificent events and take the extra time to design unique signage
You add new members into multiple systems so their first day in their office is seamless and memorable
You assist a member with IT or wifi issues
You dip your toe in local marketing events
You take a walk in-tour while your Member Experience Manager is assisting another potential member

What we offer

performance bonus
private healthcare
pension
Employee Assistance Programme
corporate events
Learning & Development Grant
regular training

Fulltime

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

Netherlands , Amsterdam

Salary:

Not provided

Industrious

Expiration Date

Until further notice

Requirements

No member request is too big or too small for you to handle
You’re energized by meeting people and work well in a team
You can create order out of chaos and are always planning ahead
You’re resilient
You’re willing to get your hands dirty
You always look to improve and make things more efficient

Job Responsibility

You are the first face people see while you’re preparing the office for the day
You’re proactive and take ownership over managing inventory and ordering your location’s supplies
You build magnificent events (on average 4 per month)
You add new members into multiple systems (CRM, GSuite, badge access system, phone systems, etc.)
You assist a member with IT or wifi issues
You dip your toe in local marketing events
You take a walk in-tour while your Member Experience Manager is assisting another potential member

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

United States , Tampa

Salary:

21.60 USD / Hour

Industrious

Expiration Date

Until further notice

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
You add new members into multiple systems so their first day in their office is seamless and memorable.
You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
You take a walk in-tour while your Member Experience Manager is assisting another potential member.

What we offer

Fixed hours to give you stability
Commuter Stipend of $150 / quarter
Travel stipend $150/ annually (after 90 days)
End of Year Bonus of $1500
Sick pay as required by law
Benefits bundle through Sequoia
heavily subsidized healthcare plans
generous paid time off
wellness programs
professional development grants

Fulltime

Member Experience Associate

This is an in-person hospitality role, based on-site. As a Member Experience Ass...

Location

United States , New York City

Salary:

25.25 USD / Hour

Industrious

Expiration Date

Until further notice

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
You add new members into multiple systems so their first day in their office is seamless and memorable.
You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
You take a walk in-tour while your Member Experience Manager is assisting another potential member.

What we offer

Fixed part time hours to suit your schedule
Commuter Stipend of $100 / quarter
Eligible for up to $500 in bonus pay every 6 months
One Medical telehealth membership
48 hours of personal time off annually
Sick pay as required by law

Parttime

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

United States , Los Angeles

Salary:

25.25 USD / Hour

Industrious

Expiration Date

Until further notice

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
You add new members into multiple systems so their first day in their office is seamless and memorable.
You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
You take a walk in-tour while your Member Experience Manager is assisting another potential member.

What we offer

Fixed part time hours to suit your schedule
Commuter Stipend of $100 / quarter
Eligible for up to $500 in bonus pay every 6 months
One Medical telehealth membership
48 hours of personal time off annually
Sick pay as required by law

Parttime

Member Experience Associate

As a Member Experience Associate at Industrious, you will be the heart of the me...

Location

United States , Glendale

Salary:

25.25 USD / Hour

Industrious

Expiration Date

Until further notice

Requirements

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Job Responsibility

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
You add new members into multiple systems so their first day in their office is seamless and memorable.
You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
You take a walk in-tour while your Member Experience Manager is assisting another potential member.

What we offer

Fixed part time hours to suit your schedule
Commuter Stipend of $100 / quarter
Eligible for up to $500 in bonus pay every 6 months
One Medical telehealth membership
48 hours of personal time off annually
Sick pay as required by law

Parttime

Member Experience Associate

Industrious

Location:
United States, Atlanta

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 09, 2025

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Location:United States, Atlanta

Category:Hospitality and Tourism

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 09, 2025

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Location:
United States, Atlanta

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
December 09, 2025