Medical Secretary, Office Angels

Medical Secretary

Office Angels

Location:
United Kingdom, City of London

Category:
Office Administration

Contract Type:
Employment contract

Salary:

30000.00 - 35000.00 GBP / Year

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Job Description:

Medical Secretary role in a leading private healthcare practice in London, providing exceptional support to patients and ensuring smooth clinic operations

Job Responsibility:

Manage all aspects of medical secretarial duties including letters, results, and procedures
Liaise with patients, consultants, and other clinic users, providing exceptional customer support
Assist patients in navigating the clinic and ensure a satisfactory visit
Handle telephone and email inquiries from patients, hospitals, and other healthcare practises
Perform additional administrative tasks such as filing, scanning, and posting letters
Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures
Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention

Requirements:

Previous experience in a similar role within a healthcare environment - ideally private
Proficiency in MS Office Suite, with experience in Practise management software (Semble) considered a plus
Positive attitude and exceptional administrative and customer service skills
High attention to detail and a caring, sympathetic approach towards patients
Ability to maintain confidentiality and handle sensitive information discreetly
Flexibility and a willingness to contribute beyond the core responsibilities of the role
Excellent telephone manner

Nice to have:

Any experience as Front of House or a Patient Coordinator looking for a step up would be considered
Experience in Practise management software (Semble)

What we offer:

25 days of annual leave plus bank holidays
Private pension and private health cover
Access to healthcare appointments
Social events to foster team friendship

Additional Information:

Job Posted:
October 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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