Medical Secretary, Office Angels

Medical Secretary

Office Angels

Location:
United Kingdom, London

Category:
Office Administration

Contract Type:
Not provided

Salary:

15.00 - 16.00 GBP / Hour

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Job Description:

To provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contact for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner. You will be comfortable with enquiry handling and will work in liaison with the Private Enquiry Manager to ensure there is a responsive and clear process for all new patients.

Job Responsibility:

Provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis
Be the first point of contact for users of the clinic
Proactively deal with enquiries from patients and colleagues in a professional manner
Work in liaison with the Private Enquiry Manager to ensure there is a responsive and clear process for all new patients

Requirements:

Typing of clinical related documents from Consultants' dictations, including medical reports
Formatting, proofreading and sending all clinical letters through a secure platform
Scanning of relevant documentation onto our systems
Taking telephone calls, answering patient queries and taking messages
Flexibility to cover reception when needed
Booking / amending patient clinic appointments
General housekeeping and filing
Liaising with patients to book appointments, answer patient queries and take messages for consultants
General office support during annual leave periods
Regularly assessing working practices to identify possible improvements and improve efficiency

What we offer:

Equal-opportunities employer
Respect and appreciation for people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more
Support for reasonable adjustments

Additional Information:

Job Posted:
July 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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