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The position involves maintaining and managing medical records, ensuring compliance with regulations, supporting staff and patients, conducting audits, and facilitating clinical trial documentation with a focus on confidentiality and data accuracy.
Job Responsibility:
Organize and maintain patient records, including setting up new patient profiles in electronic medical record (EMR) systems
Release protected health information in adherence to federal and state regulations while ensuring patient confidentiality
Monitor medical records systems and applications to proactively identify and address data integrity or availability issues
Provide support to staff with medical chart management and resolve related issues as needed
Offer guidance and respond to inquiries from staff and patients regarding medical records
Deliver exceptional customer service by fostering strong interdepartmental relationships and partnerships
Conduct periodic audits and reviews of medical charts to ensure accuracy and compliance
Assist in the preparation and control of documentation for clinical trials and other medical operations
Perform additional duties as assigned, contributing to the overall efficiency of the department
Requirements:
Proficiency in using EMR systems such as Allscripts, Cerner Technologies, or AHLTA
Strong knowledge of compliance standards related to medical records and protected health information
Experience with tools such as Adobe Acrobat and 3M for document management
Ability to create and interpret charts, graphs, and other data visualizations
Skilled in auditing and ensuring the accuracy of medical documentation
Excellent communication skills, including experience handling inbound calls and resolving inquiries
Familiarity with clinical trial operations and related documentation processes
Attention to detail and a commitment to maintaining confidentiality and security of all records
What we offer:
Medical, vision, dental, and life and disability insurance
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