Medical Records Clerk

• Organize, manage, and maintain medical records in compliance with healthcare confidentiality laws and regulations
• retrieve, update, and file medical documents both electronically and in hard copy formats
• ensure the accuracy of patient information, including demographic data and medical history
• assist healthcare providers by delivering records in a timely manner
• act as the first point of contact for requests regarding patient health records
• communicate effectively with patients, providers, and team members in both English and Spanish to address inquiries and requests
• perform quality checks on medical record documentation to ensure completeness and accuracy
• safeguard records against unauthorized access and support compliance with hospital or clinic-specific policies

• Fluency in English and Spanish is required
• high school diploma or equivalent (GED) required
• additional certification in medical records or health information technology is a plus
• proven experience in a medical records, administrative, or healthcare support role preferred
• strong organizational and multitasking skills with high attention to detail
• familiarity with electronic health record (EHR) systems and general office equipment
• knowledge of HIPAA regulations and patient confidentiality practices
• excellent interpersonal and communication skills

Additional certification in medical records or health information technology

• Medical, vision, dental, and life and disability insurance
• enrollment in company 401(k) plan
• free online training