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We are looking for a meticulous and customer-focused Medical Receptionist to join our team in Pine Bluff, Arkansas. This Contract to Permanent position offers an excellent opportunity for an individual who thrives in a healthcare environment and enjoys providing exceptional service to patients. In this role, you will play a key part in ensuring smooth administrative operations and maintaining a welcoming atmosphere for all visitors.
Job Responsibility:
Greet patients and visitors warmly, ensuring a positive first impression of the clinic
Manage patient scheduling efficiently, coordinating appointments and resolving conflicts as needed
Verify medical insurance information and handle prior authorizations accurately and promptly
Perform receptionist duties such as answering calls, directing inquiries, and maintaining organized records
Assist with administrative tasks to support the clinic’s day-to-day operations
Communicate effectively with patients about appointment details, insurance coverage, and other relevant information
Collaborate with medical staff to ensure seamless workflow and quality patient care
Maintain confidentiality and adhere to HIPAA regulations in all interactions
Provide support in resolving patient concerns and inquiries professionally
Ensure the reception area remains clean, organized, and welcoming
Requirements:
Previous experience in a medical receptionist or similar administrative role
Strong knowledge of medical insurance verification and prior authorization processes
Proficiency in patient scheduling systems and tools
Excellent communication and interpersonal skills to interact with patients and healthcare staff
Attention to detail and ability to multitask in a fast-paced environment
Familiarity with HIPAA regulations and maintaining patient confidentiality
Competence in using office software and equipment
High school diploma or equivalent
additional certifications in medical administration are a plus
What we offer:
medical, vision, dental, and life and disability insurance
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