Medical Front Desk Receptionist, Robert Half

Medical Front Desk Receptionist

Robert Half

Location:
United States, Laguna Hills

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented Medical Front Desk Receptionist to join our team on a contract basis in Laguna Hills, California. This role is vital to ensuring seamless communication and operations within our healthcare facility. The ideal candidate will have experience managing patient interactions, scheduling, and administrative tasks, with proficiency in Epic Systems and bilingual skills in English and Spanish.

Job Responsibility:

Schedule and manage patient appointments efficiently using the Epic electronic health records system
Handle patient registration and check-out processes with accuracy and attention to detail
Direct inquiries regarding test results, prescriptions, and referrals to the appropriate departments or staff
Maintain and update patient records and billing information within the Epic System
Collaborate with physicians, nurses, and other staff to ensure a smooth flow of patient services
Answer incoming calls promptly and provide accurate information or direct them appropriately
Perform various administrative duties to support the operations of the healthcare facility
Facilitate communication between patients and medical staff, ensuring a positive experience for all parties

Requirements:

Proven experience as a Medical Receptionist or in a similar role within a healthcare setting
Proficiency in using Epic Systems for patient scheduling and record management
Strong organizational skills and attention to detail
Bilingual proficiency in English and Spanish, both written and spoken
Ability to manage inbound calls and address patient inquiries effectively
Familiarity with basic medical terminology
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
October 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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