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We are seeking an empathetic and efficient bilingual medical assistant fluent in English and Spanish to join our professional healthcare team. The successful candidate will be instrumental in enhancing patient communication, satisfaction, and care by serving as a bridge between Spanish-speaking patients and other healthcare providers. This role includes clinical and administrative duties, from documenting medical histories and interpreting during exams, to scheduling appointments and managing patient records.
Job Responsibility:
Serve as the communication link between Spanish-speaking patients and healthcare providers to facilitate effective care
Collect, organize, and record medical histories of patients
Assist healthcare professionals during physical examinations and medical procedures
Schedule patient appointments and manage patient flow within the office
Update and maintain patient records while ensuring the strictest confidentiality
Coordinate laboratory service, including phlebotomy, paperwork, and specimen storage
Assist in patient education by providing appropriate bilingual materials and answering questions
Monitor and manage inventory of medical supplies and equipment
Answer incoming calls, attend to patient inquiries and relay messages as needed
Comply with all safety and infection control regulations
Requirements:
High School Diploma or equivalent
Certification from an accredited Medical Assistant program is preferred
Fluent in both English and Spanish
additional languages are a plus
Proven experience as a Medical Assistant in a relevant healthcare setting
Proficiency in using healthcare software and Microsoft Office Suite
Strong interpersonal and communication skills
Ability to handle sensitive and confidential information
Understanding of medical terminologies and practices in both English and Spanish
Proven ability to multitask, manage time, and prioritize effectively
Strong customer service and compassionate patient care skills
Current CPR/BLS certification is a plus
Nice to have:
Certification from an accredited Medical Assistant program
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