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The MA performs the following primary duties: obtain and secure patient information, prepare patients for examinations, counsel patients by transmitting physician orders, document medical information, and provide basic patient care under the direction of the providers, management, and policies.
Job Responsibility:
Obtain and secure patient information
Prepare patients for examinations
Counsel patients by transmitting physician orders
Document medical information
Provide basic patient care under the direction of the providers, management, and policies
Take vital signs, weigh patients, and collect routine urine specimens, cleans catch specimens, stool specimens, and sputum specimens
Draw blood from patient and return test tubes to the laboratory
Perform dressing changes and treatments using aseptic technique
Perform EKGs
Routinely check expiration dates and ensure all medications are properly stored and expired drugs properly disposed of
Obtain prior authorizations, manage referrals, assist with the scheduling of procedures and perform other related tasks to assist physician and patient
Call patients regarding test results, follow-up appointment visits, and missed appointments
Schedule patient visits and assist with their medical needs
Clean and prepare rooms between procedures and discharges
Monitor and restock supplies
Open sterile supplies and set up for procedures
Chart observations and vital signs on assigned patients in legible, accurate and appropriate format following procedures
Promote a safe therapeutic environment that allows for the delivery of high quality patient care
Receive, assess, and transfer phone calls, and messages within the department with courtesy and promptness
Handle patient complaints and report to supervisor when needed
Escort patients to and from the exam room, take vital signs and note reason for visit
Document all clinical interactions with patients and sign documentation
Post information to records
Maintain files and records
Input and retrieve data utilizing knowledge of various computer software packages
Update knowledge by participating in educational opportunities and reading professional publications
Transcribe orders
Schedule appointments
Operate a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties
Process patient charges as required
Serve and protect the practice by adhering to TMCH organizational and professional standards, values, policies and procedures, federal, state and local requirements
Perform related duties as assigned while upholding the highest internal and external customer service practices
Requirements:
High school diploma or general education degree (GED)
6 mo. of medical assistance experience preferred
Medical Assistant Certificate
Basic Life Support (BLS) certification
Certified Medical Assistant (CMA) certification preferred