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We are looking for a detail-oriented and self-motivated Medical Administrator to join our team in Saco, Maine. In this role, you will play a pivotal part in ensuring the smooth operation of administrative processes within a healthcare setting. This is a long-term contract position that requires excellent organizational skills, the ability to work independently, and a commitment to maintaining confidentiality.
Job Responsibility:
Follow up with provider offices to track the status of orders requiring signatures
Handle sensitive and confidential protected health information with the utmost care and discretion
Respond to phone inquiries professionally and provide accurate information to patients and providers
Verify medical insurance details to ensure smooth processing of patient orders
Manage electronic medical records and update information as needed
Fax documents promptly and accurately to relevant parties
Deliver exceptional customer service to patients, families, and healthcare providers
Identify and resolve problems creatively to ensure administrative processes run efficiently
Collaborate with team members to meet organizational goals and deadlines
Requirements:
Previous experience in healthcare administration is preferred but not mandatory
Strong organizational skills and the ability to handle multiple tasks simultaneously
Familiarity with electronic medical records (EMR) systems is highly desirable
Proficiency in managing phone inquiries and providing excellent customer service
Knowledge of medical insurance verification processes is a plus
Commitment to maintaining confidentiality and safeguarding sensitive information
Excellent communication skills, both written and verbal
Ability to work independently and solve problems effectively
What we offer:
Medical, vision, dental, and life and disability insurance
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