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Medical Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , North Little Rock

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Our client is seeking a detail-oriented Medical Administrative Assistant with prior experience in handling authorizations and pre-certifications for surgical procedures. The ideal candidate will be proficient in insurance verification, scheduling, and possess strong administrative and organizational skills to support doctors and patients in a surgical or specialty clinic.

Job Responsibility:

  • Process and manage prior authorizations and pre-certifications for surgeries
  • Verify patient insurance coverage, benefits, and coordinate with payers to assure approvals for scheduled treatments
  • Schedule patient appointments, surgeries, and follow-ups, ensuring efficient workflow and accurate calendar management
  • Communicate effectively with patients, insurance companies, medical providers, and other clinic staff
  • Maintain detailed and accurate patient records in compliance with HIPAA and clinic policies
  • Prepare and submit documentation required for insurance claims and authorizations
  • Provide general administrative support including phone coverage, patient check-in/check-out, filing, faxing, and office correspondence
  • Assist with billing inquiries and act as a liaison between patients and the billing department to resolve issues promptly
  • Support neurosurgeons and clinical staff with logistics and necessary paperwork for pre- and post-surgical processes

Requirements:

  • Previous experience in a medical administrative role, ideally supporting a surgical or specialty clinic
  • Demonstrated expertise in prior authorizations and pre-certifications for surgical procedures
  • Hands-on experience with insurance verification and benefits coordination
  • Strong scheduling, time management, and multitasking skills
  • Proficiency with medical practice management software and electronic health records (EHR)
  • Excellent communication, customer service, and organizational abilities
  • Familiarity with HIPAA compliance and patient confidentiality standards

Nice to have:

  • Experience in neurological, orthopedic, or other specialty surgery clinic environments
  • Knowledge of major payers and insurance portals
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Enrollment in company 401(k) plan

Additional Information:

Job Posted:
November 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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