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Mass Affluent Executive Team Leader

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Barclays

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Location:
United Kingdom , Glasgow

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join us as the Mass Affluent Executive Team Leader, where you’ll play a key role in delivering a seamless, high‑quality experience to prospects and clients across our rapidly growing Mass Affluent planning and advice proposition. This role sits at the heart of our planning‑led offering, ensuring clients receive timely, accurate and supportive servicing throughout their journey.

Job Responsibility:

  • Manage client service and set the strategic direction
  • Provide support to the bank's senior management team
  • Manage client service risk across the organisation
  • Development of strategic direction for client service
  • Management of client service activities
  • Relationship management of client service stakeholders
  • Development and implementation of policies and procedures for client service
  • Management of client service risk
  • Monitoring the financial performance of the client service department
  • Conducting thorough market research

Requirements:

  • Practical people‑management and coaching experience
  • Confident problem‑solving abilities
  • A background in paraplanning or financial planning support
  • Steady stakeholder‑management skills
  • A thoughtful approach to identifying and managing risk

Nice to have:

  • Contributing to process improvements
  • Knowledge of pensions and UK taxation
  • Curiosity and adaptability in a fast‑changing environment
What we offer:
  • Hybrid working
  • Structured approach to hybrid working
  • Onsite location with fixed 'anchor' days
  • Fitness Suite
  • Fitness classes
  • On-site GP
  • Bicycle store
  • Rooftop bar
  • Clubs and societies
  • Working parents club

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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