Markets Operations - Low Code Team Co Head - SVP, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Markets Operations Business Intelligence & Process Re-Engineering Team drives transformational change within Operations by optimizing processes. We collaborate closely with Operations teams to design and implement Target Operating Models, focusing on automation using Low-Code Solutions and Core Technology platforms. Our mission is to provide cutting-edge solutions that empower Operations professionals to deliver exceptional client service, maintain robust risk management, and drive continuous improvement.

Job Responsibility:

Lead and mentor a team of low-code developers / process engineers overseeing their daily activities and professional development
Leverage expertise in low-code applications to analyze complex business challenges, evaluate existing processes, and recommend innovative solutions aligned with industry best practices
Spearhead the implementation of transformation projects using low-code platforms like Appian and other Business Process Modeling Notation (BPMN) tools
Collaborate closely with Markets Technology to ensure adherence to governance, risk, and control frameworks, complying with firm policies for development outside of Technology
Build and maintain strong relationships with Market Operations teams at all levels, from extended managers to individual contributors, to design and deliver optimal solutions
Oversee all phases of the software development lifecycle (SDLC), from analysis and design to construction, testing, implementation, and post-production support
Conduct thorough code reviews and quality assurance to ensure solutions meet requirements and are optimized for performance and maintainability
Proactively identify and drive automation opportunities within Market Operations

Requirements:

10+ years of relevant experience
4-7+ years of proven experience in managing and leading development teams
Demonstrated success as a Program or Portfolio Manager, Department Head, or similar role, managing large-scale, strategic, cross-functional projects
3-5+ years of hands-on experience in designing, developing, and implementing solutions using Low-Code Automation Platforms (e.g., Appian, Xceptor)
Proficiency in designing and developing database models and objects to support BPM applications
Strong technical understanding of core Market Operations processes, including allocations, reconciliations, confirmations, and payment processing
Proven track record of identifying and implementing automation solutions that have delivered tangible business benefits
Excellent collaboration and communication skills
Demonstrated leadership abilities
Background in program/project management, consulting, technology, or management
CAPM, PMP, PgMP and/or MBA are a plus

Nice to have:

Master’s degree
CAPM, PMP, PgMP and/or MBA

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Markets Operations - Low Code Team Co Head - SVP