Markets Issue Management, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role will support on-time and effective remediation via engagement with peers in the Markets business and stakeholders across the 2nd and 3rd lines of defense, including governance and associated reporting, across the full issue life cycle. The position offers the opportunity to build in-depth knowledge of Markets and cultivate key skills in issue management and collaboration across various defense lines.

Job Responsibility:

Support effective issue management governance inclusive of activation, closure, monitoring, reporting, change management and escalation to promote timely issue resolution
Provide analytical input into issue governance forums and the Markets Issue Coordination Meetings
Interpret, credibly challenge and communicate issue management policy requirements (and associated standards/procedures) to ensure conformance
Support issue read-across assessments to develop approaches for addressing broader corporate/thematic emerging issues
Support the ‘Executive’ reporting over Scorecard and high severity/prioritized issues and track and monitor other ‘key metrics’
Partner closely with stakeholders across the 3 lines of defense to understand and converge issue/MCA mapping methodologies
Partner closely with the Markets Analytics team on issue management central reporting needs/tooling

Requirements:

Understanding of Citi’s Issue management framework and data interrogation and analytical skills
Comfortable working in excel and building data queries, developing impactful reporting
Self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication and interpersonal skills
Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements
Proficient in MS Office applications (Excel, SQL or equivalent, Word, PowerPoint) and other analytics applications a plus (e.g., Tableau Reporting Prep/Creator)

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Markets Issue Management