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Marketing & Sales Coordinator position at The Ritz-Carlton Lake Tahoe promoting brand awareness and using sales techniques to maximize revenue while maintaining guest loyalty. The role involves up-selling, scheduling sales tours, and delivering The Ritz-Carlton's Gold Standards of luxury service.
Job Responsibility:
Promote awareness of brand image internally and externally
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Recognize opportunities to up-sell customers and sell enhancements
Encourage guests or callers to purchase or schedule preview package sales/tours
Explain details and requirements related to attending sales presentations
Verify eligibility requirements for preview package sales/tours
Determine and give complimentaries to guests as gifts
Answer guest questions about property facilities/services
Receive, record, and relay messages accurately
Requirements:
High school diploma or GED equivalent
No related work experience
No supervisory experience
No license or certification required
What we offer:
Equal opportunity employment
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
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