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M&C Interaction Specialist position at IKEA Marketing & Communication AB in Älmhult, Sweden. The role focuses on developing market support operations, managing interaction methods and tools, and contributing to communication plans for IKEA Franchisees.
Job Responsibility:
Lead and develop IMC's Market Support operations on a day-to-day basis
Ensure excellent internal communication with IKEA Franchisees (Retailers) and other stakeholders
Manage and develop interaction methods, processes, tools, and platforms needed to ensure successful implementation of the IKEA offer
Contribute to the development of IMCs communication plan towards the IKEA Franchisees (Retailers)
Contribute to setting the business requirements for 'Deliver and Make available' step in IMC Core process
Contribute to the development of the holistic M&C Interaction agenda across the IKEA Network
Develop strong relationships with internal and external stakeholders by networking and building trust
Act as a role model in regard to IKEA Culture, Values, and Code of conduct
Requirements:
Excellent written, visual and spoken communication skills
Ability to nurture trustful relationships across all organizational levels
Experience in project and process management within a multi-stakeholder environment
Up-to-date knowledge of today's multi-channel landscape, market, and industry trends
Good knowledge about IKEA strategic landscape, IKEA concept, brand, values, copy and visual identity, tone of voice, organizational setup, matrix lines, business processes & owners
Facilitates engaging and productive meetings and workshops
Ability to simplify complicated issues and always strive to facilitate improvements
Driven by working with a long-term approach but with step-by-step deliveries and improvements
Fluent in both spoken and written English
Nice to have:
Passion for communicating in a clear and inspiring way
Experience working with IKEA values
Enjoy hands-on work
Focus on possibilities and opportunities when faced with challenges
Belief in tactical and operational marketing to grow and transform IKEA business and brand
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