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Manager, UX/UI Design

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Brightspeed

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Location:
United States, Charlotte

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're seeking an experienced Manager, UX/UI Design to lead our eCommerce creative team in delivering exceptional digital experiences across our customer journey. Reporting to the Senior Director, Digital Sales & Experience, you'll manage two direct reports - a UX/UI Designer and Copywriter/Content Strategist - and oversee the work of a talented team of agency creatives, including strategists, UX designers, UI designers, and copywriters. You'll also collaborate closely with cross-functional partners to drive results that balance business objectives with outstanding user experience.

Job Responsibility:

  • Lead and Develop Your Team
  • Drive Creative Excellence
  • Collaborate Across Functions
  • Master the Product Ecosystem
  • Navigate Complexity with Agility

Requirements:

  • 2+ years in a creative leadership role within a product organization
  • Successful frameworks and methodologies you've implemented that improve team performance and output quality
  • Strong problem-solving abilities rooted in user-centered design principles
  • Ability to provide strategic content direction and mentor copywriters while understanding the nuances of eCommerce content
  • Demonstrated ability to partner effectively with product managers, business and sales, and project managers to achieve shared goals
  • Exceptional organization skills balanced with the flexibility to pivot as business needs evolve
  • Ability to advocate effectively for your team while translating business needs into creative direction
  • A power user of Figma design software
What we offer:
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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