Manager Solutions Engineering Job at Mastercard (Istanbul)

Manager Solutions Engineering

Mastercard

Location:
Türkiye , Istanbul

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Mastercard’s Consumer Acquisition & Engagement division delivers innovative loyalty and engagement solutions that help Clients (Financial Institutions & Merchants) attract, retain, and grow customer relationships. As part of Mastercard Services, our Loyalty Products & Solutions, anchored by the Mastercard Reward Solution (MRS) Platform, enable personalized, data-driven experiences that drive measurable business outcomes. This EEMEA region based role sits within the Solutions Engineering team and focuses exclusively on Mastercard’s loyalty products and solutions offerings. The ideal candidate will bring deep technical expertise, a passion for customer-centric design, and a strong understanding of the loyalty landscape to help clients unlock the full potential of the Loyalty products and solutions.

Job Responsibility:

Leading technical discovery and solution design for EEMEA based clients
Delivering compelling product demonstrations
Lead technical responses to RFIs/RFPs
Collaborating with Loyalty Sales Specialists to craft tailored solutions that align with client objectives
Documenting integration requirements and identifying potential technical roadblocks early in the sales cycle
Coordinating with product, engineering, and delivery teams to ensure seamless handoff and implementation
Providing market feedback to inform product strategy and roadmap

Requirements:

Passionate about loyalty and engagement with a proven track record of creating impactful programs that deliver measurable results
Deep knowledge of rewards, marketing, and loyalty platforms, and a strong understanding of the competitive loyalty landscape
Experience working with financial institutions, performance-based marketers (MarTech/AdTech), and merchants
Strong technical background with familiarity in web technologies, APIs, and development concepts, and experience collaborating with product and engineering teams
Critical thinker and problem-solver, capable of designing effective product and service solutions that align with client objectives
Strong leadership capabilities, balancing strategic thinking with hands-on execution and creative solutioning
Excellent communicator, both written and verbal, comfortable presenting to senior leadership, product managers, technical teams, and large audiences
Collaborative team player with a business-savvy and consumer marketing mindset
Thrives in fast-paced, dynamic environments and embraces ambiguity as an opportunity for innovation and growth
Balances long-term strategic thinking with a commitment to delivering excellent day-to-day service and performance
Experience working across EEMEA geographic markets and understand market entry and expansion considerations
Willing to travel as needed to support client and team success

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

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