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Manager, Software Engineering (Checkout Experience)

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GoFundMe

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Location:
United States, San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

204000.00 - 306000.00 USD / Year
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Job Description:

The Checkout team is at the heart of how donors give. The team owns the end-to-end donation funnel from landing pages to the payment and confirmation. The team’s mission is to maximize conversion, minimize friction, and deliver a high-performance, reliable, secure, and delightful checkout experience. This team is cross-functional and highly collaborative, partnering closely with Product, Design, Analytics, Payments, Risk, and Platform teams to continuously improve the donor experience while maintaining world-class reliability and performance.

Job Responsibility:

  • Lead, mentor, and grow a team of engineers responsible for checkout and donation flows across web and mobile
  • Define and drive the technical roadmap for performance, reliability, and conversion optimization
  • Partner with Product and Design to deliver intuitive, accessible, and high-converting donor experiences
  • Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels
  • Integrate and maintain payment processors, gateways, and fraud/risk controls while ensuring PCI compliance and donor trust
  • Drive performance excellence: page load, interactivity, error monitoring, and global scalability
  • Own engineering best practices, CI/CD, observability, and technical debt reduction
  • Partner with senior leadership to align on strategy, metrics, and priorities
  • Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges

Requirements:

  • 8+ years of software engineering experience in consumer-facing or commerce platforms
  • 3+ years of engineering management experience leading cross-functional teams
  • Deep experience in online commerce, checkout flows, or customer-facing payment flows
  • Proven ability to optimize conversion, performance, and UX
  • Experience integrating payment systems and ensuring reliability at scale
  • Data-driven mindset: experimentation, A/B testing, analytics, and metrics-informed decisions
  • Excellent communication and stakeholder management skills
  • BS/MS in Computer Science, Engineering, or equivalent practical experience

Nice to have:

  • Experience at commerce, payments, or consumer growth companies
  • Expertise in web and mobile performance optimization, observability, and instrumentation
  • Familiarity with micro-frontends, server-side rendering, and modern frontend frameworks (React, TypeScript)
  • Track record of building high-performing engineering teams and mentoring senior engineers
What we offer:
  • Competitive pay
  • Comprehensive healthcare benefits
  • Financial assistance for hybrid work
  • Financial assistance for family planning
  • Generous parental leave
  • Flexible time-off policies
  • Mental health and wellness resources
  • Learning, development, and recognition programs
  • Volunteering program

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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