Manager, SMB Growth Team Job at Qualia (Austin)

SMB Growth Manager

We seek a Growth Manager to join our team as we continue to serve as a key partn...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

1-3 years experience in a sales, renewals, or customer success role is required
Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
Experience with cloud-based / SaaS business process solution offerings
Proven expertise working with decision-makers and key stakeholders in client environments
History of working with customers using a consultative approach and ideally managing a book of business including renewals
Understanding of legal terms in SaaS contracts
Ability to effectively negotiate in challenging and collaborative sales engagements
Ability to excel in a high-energy, results driven sales culture
Team player who will work within the company to continue improving organization processes
Excellent communication and listening skills

Job Responsibility

Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
Achieve monthly revenue targets for renewals and upsell / cross-sell
Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support
Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully
Understand Qualia's suite of digital real estate products and leverage that knowledge to benefit our customers
Prepare go-to-market strategies for SMB Accounts
Develop & execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia's products and services
Align with both internal and external product teams to implement Qualia's products
Partner closely with Customer Success Managers to reduce churn risk, identify upsell opportunities, and de-escalate customer issues

What we offer

comprehensive health plans
a 401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
a variety of internal virtual events

Fulltime

SMB Account Manager – Chinese Speaking

Deliveroo is on a mission to transform the way the world thinks about food deliv...

Location

United Kingdom , Manchester

Salary:

29300.00 GBP / Year

DELIVER

Expiration Date

Until further notice

Requirements

Fluency in English & Chinese (Mandarin &/or Cantonese)
Track record in an account management role
Understand problems and get to the crux of an issue quickly, using data and without over-complicating
The ability to remove barriers through creativity
An excellent phone manner, and experience providing telephone support and selling to customers
Enthusiastic about technology and keen to learn about all the ways in which our tech can help our partners excel

Job Responsibility

Manage a portfolio of accounts through desk-based account management model
Support the growth of partners through email, phone, online presentations and video calls
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
Develop accounts to initiate and maintain favourable relationships with partners, coupled with driving positive outcomes for Deliveroo
Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
Drive engagement with Deliveroo's national and local marketing opportunities for restaurants

What we offer

Bonus of up to £6,000 per year, paid quarterly
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

Account Manager

The Account Manager, Small Medium Business, APEC/EMEA/CALA, reports to the VP, S...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM applications
fluent in English written and spoken

Job Responsibility

Champions the SMB Program across markets, acting as a subject matter expert and internal advocate
identifies, pitches and converts qualified SMBs into active accounts
monitors performance and optimizes account engagement
onboards new accounts to ensure seamless activation
develops and delivers compelling presentations and demos to prospective SMBs, tailoring messaging to local market needs
develops and refines sales collateral, talking points and assets aligned with the Program’s evolving strategy
supports and develops targeted campaigns to drive awareness and revenue
partners with continent marketing teams to ensure messaging consistency and leverages promotional opportunities
serves as a liaison between continent stakeholders, property teams and global sales operations
provides customer and market feedback to SMB Program Director to support further Program development and strategic adaptations

What we offer

equal opportunity employer
access to opportunity
fosters an environment where the unique backgrounds of associates are valued and celebrated

Fulltime

Sales Leader - SMB

We are the SMB Sales team, a core part of Plaid’s mission to unlock financial fr...

Location

United States , San Francisco

Salary:

153600.00 - 220050.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

8–10+ years of experience in B2B sales, including meaningful time leading high-performing SMB or mid‑market teams
Demonstrated success managing front-line managers and/or multiple sales teams, with clear examples of hiring, developing, and retaining top talent
Proven track record of owning and delivering against multi‑team revenue targets, including both new customer acquisition and expansion
Deep experience running a rigorous sales operating cadence (forecasting, pipeline management, QBRs) and using data to make decisions
Strong cross-functional leadership skills with experience partnering with Marketing, Product, Partnerships, and Finance to drive segment strategy
Excellent communication and executive presence, with the ability to influence across levels and functions

Job Responsibility

Lead, coach, and develop a team of front-line SMB Sales Managers and their Account Executive teams to consistently meet and exceed revenue targets
Own forecast accuracy and pipeline health across your portfolio
implement and run a disciplined operating rhythm (1:1s, pipeline reviews, QBRs, forecast calls)
Design and refine territory, coverage, and quota strategies to support growth objectives while ensuring sustainable workloads and strong customer coverage
Partner with Marketing, New Business Development, Growth, Partnerships, Product, and Customer Success to build and execute the SMB acquisition and expansion strategy
Provide hands‑on deal coaching for top opportunities and ensure managers are effectively supporting their teams on complex or strategic deals
Hire, onboard, and develop front-line managers and high-potential AEs, building a strong leadership bench and clear paths for internal mobility
Use data and insights to diagnose performance, identify bottlenecks, and prioritize initiatives that increase win rates, improve cycle times, and drive productivity
Foster a positive, inclusive, and high-performance culture that reflects Plaid’s Principles and supports growth, experimentation, and continuous improvement

Fulltime

Sales Leader - SMB

As an Account Executive Leader for our SMB team, you will lead a group of front-...

Location

United States , New York

Salary:

153600.00 - 220050.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

8–10+ years of experience in B2B sales, including meaningful time leading high-performing SMB or mid‑market teams
Demonstrated success managing front-line managers and/or multiple sales teams, with clear examples of hiring, developing, and retaining top talent
Proven track record of owning and delivering against multi‑team revenue targets, including both new customer acquisition and expansion
Deep experience running a rigorous sales operating cadence (forecasting, pipeline management, QBRs) and using data to make decisions
Strong cross-functional leadership skills with experience partnering with Marketing, Product, Partnerships, and Finance to drive segment strategy
Excellent communication and executive presence, with the ability to influence across levels and functions

Job Responsibility

Lead, coach, and develop a team of front-line SMB Sales Managers and their Account Executive teams to consistently meet and exceed revenue targets
Own forecast accuracy and pipeline health across your portfolio
implement and run a disciplined operating rhythm (1:1s, pipeline reviews, QBRs, forecast calls)
Design and refine territory, coverage, and quota strategies to support growth objectives while ensuring sustainable workloads and strong customer coverage
Partner with Marketing, New Business Development, Growth, Partnerships, Product, and Customer Success to build and execute the SMB acquisition and expansion strategy
Provide hands‑on deal coaching for top opportunities and ensure managers are effectively supporting their teams on complex or strategic deals
Hire, onboard, and develop front-line managers and high-potential AEs, building a strong leadership bench and clear paths for internal mobility
Use data and insights to diagnose performance, identify bottlenecks, and prioritize initiatives that increase win rates, improve cycle times, and drive productivity
Foster a positive, inclusive, and high-performance culture that reflects Plaid’s Principles and supports growth, experimentation, and continuous improvement

Fulltime

Account Manager, Small Medium Business, APEC

The Account Manager, Small Medium Business, APEC reports to the VP, Sales & Dist...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
Excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM application
Proven experience in sales, account management, customer support or business development—preferably in hospitality or travel tech
Strong communication and presentation skills
ability to influence across functions and geographies
Familiarity with SMB dynamics and B2B sales cycles
Experience with Salesforce, Empower Sales, or similar CRM platforms is a plus
Ability to work independently and collaboratively in a fast-paced, matrixed environment
Passion for innovation and customer-centric solutions

Job Responsibility

Build and maintain business relationships with key SMB buyers to maximize market share
Support Marriott properties with account activation
Facilitate SMB Program implementation services to support the global SMB strategy
Participate with cross-functional team initiatives with business partners from Data Strategy & Reporting, Sales Analytics, Reporting, iT contractors, data vendors, and Sales Support
Champion the SMB Program across markets, acting as a subject matter expert and internal advocate
Identify, pitch and convert qualified SMBs into active accounts
Monitor performance and optimize account engagement
Onboard new accounts to ensure seamless activation
Develop and deliver compelling presentations and demos to prospective SMBs
Develop and refine sales collateral, talking points and assets aligned with the Program's evolving strategy

What we offer

Equal opportunity employer
Values and celebrates unique backgrounds of associates
Rich blend of culture, talent, and experiences
Non-discrimination policy
Global opportunities for associates to grow and succeed

Fulltime

Head of SMB Account Management

Restaurant Partners are the backbone of Uber Eats, allowing us to create outstan...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German is required and based in Berlin
An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders
Substantial experience in a fast-paced B2B environment, ideally with a focus on SMB and a significant digital component
Strong project management skills with a demonstrated ability to design and implement scalable processes that drive efficiency and growth
Advanced analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
A true ownership mentality, with a passion for building from the ground up and a relentless drive to achieve shared goals
World-class interpersonal skills, with a natural ability to build rapport, foster collaboration, and influence stakeholders at all levels.

Job Responsibility

Lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent
Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats
Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience
Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets.

New

Digital Agency Development Lead

At Microsoft AI (MAI) our mission is to inform, support and empower our consumer...

Location

United States , New York; Chicago; San Francisco; Los Angeles; Miami

Salary:

107600.00 - 187500.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field AND 5+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry OR 8+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry OR equivalent experience
1+ year(s) experience with planning, budgeting, and other project management activities

Job Responsibility

Agency Relationship Management & Growth: Act as the primary point of contact for a portfolio of SMB-focused independent agencies
Consult, build, and maintain solid relationships with agencies at all levels to help them and their end clients leverage MSA to drive business growth
Develop and execute agency growth strategies to maximize their clients’ advertising success, including scaled coverage models designed for repeatable SMB outcomes
Engage virtually, and in-person with agency decision-makers. Learn about agency needs and goals and pitch the value of MSA
Revenue Expansion & Performance Optimization: Manage an SMB focused portfolio of independent agencies with accountability for driving SMB acquisition via the agency, product adoption, and sustained growth
Identify opportunities across agencies to drive product adoption, share of wallet, and new SMB customer acquisition, with a focus on repeatable, scalable SMB growth outcomes
Sign off on Joint Business Agreements with agencies and obtain commitment to achieve product and growth milestones within the quarter using incentives where needed, with an emphasis on onboarding quality, adoption, and reducing early-life churn
Review customer performance and execution against milestones via Quarterly Business Reviews
Complete effective agency portfolio planning to maximize revenue and customer satisfaction outcomes
Training & Enablement: Conduct training sessions, workshops, and webinars to educate portfolio agencies on Microsoft Advertising solutions and ensure MSA remains top of mind across the agency

Fulltime

Manager, SMB Growth Team

Qualia

Location:
United States , Austin

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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