Manager, Saver Services Job at Fin Capital (Austin)

Specialist, service communications & enablement

Vestwell is expanding and we’re excited about adding a Service Communications & ...

Location

United States , New York; Austin; King of Prussia; Phoenix

Salary:

70000.00 - 80000.00 USD / Year

Fin Capital

Expiration Date

Until further notice

Requirements

2-3 years of experience in retirement, fintech, or financial services
3–5 years of experience in a content, communications, enablement, or knowledge management role, ideally supporting service, operations, or customer success teams
Demonstrated ability to translate complex concepts into clear, plain‑language content tailored to different audiences
Strong written and verbal communication skills, with meticulous attention to detail, grammar, and tone
Experience partnering with cross‑functional stakeholders and driving content through structured review and approval processes (including legal/compliance where required)
Proven ability to manage multiple projects, deadlines, and stakeholders simultaneously in a fast‑paced environment
Comfort working with productivity and collaboration tools, including Google Docs/Sheets/Slides, Slack, and Zendesk or similar ticketing/knowledge base platforms
Strong organizational skills with a demonstrated ability to maintain and govern content libraries, version control, and documentation standards
Positive and proactive attitude, with a team mentality and a strong commitment to superior internal and external customer service
Experience with HubSpot

Job Responsibility

Serve as a central content owner for Service & Operations, responsible for drafting clear, audience‑appropriate communications once plans are out of the sales cycle and into onboarding, implementation, and ongoing service
Translate complex product, operational, and regulatory updates into digestible communications for different external personas (e.g., plan sponsors, advisors, savers), ensuring tone and detail level are appropriate for each group
Partner closely with Employer Service, Saver Service, Payroll Operations/Implementations, Investment Operations, and other operational teams to identify content gaps and proactively develop materials that reduce confusion, repeat questions, and escalations
Work with subject matter experts and stakeholders (e.g., Product, Legal/Compliance, Marketing, Relationship Management) to gather inputs and turn them into polished communications, managing feedback loops and approvals end‑to‑end
Draft and maintain FAQs, talking points, and call/email/chat talk tracks for front‑line service teams to ensure consistent, accurate messaging across channels
Create and update internal reference materials (knowledge base articles, one‑pagers, decision trees, process overviews) to support operational readiness for new launches, changes, and initiatives
Develop communication templates and playbooks that can be reused by service teams (e.g., standard responses, outreach templates, campaign language), balancing consistency with flexibility
Manage content calendars and timelines for upcoming releases, product changes, and seasonal initiatives, ensuring impacted service teams and clients are informed at the right time
Own and execute distribution operations for outbound communications, including pulling and validating send lists, managing whitelabel and branding requirements across partners, configuring and scheduling sends in HubSpot, and ensuring data integrity across systems
Ensure all client-facing content aligns with Vestwell’s brand, tone, and compliance standards, in partnership with Marketing and Legal/Compliance, while prioritizing operational accuracy and service readiness

What we offer

Competitive health coverage
Generous vacation offering
Hybrid office policy
Great 401(k) plan

Fulltime

Restaurant Manager

A respected restaurant group is seeking a dedicated manager to lead an exception...

Location

United States , Wrentham

Salary:

65000.00 - 70000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in a restaurant manager or supervisory role
No more than 2 jobs in the past 5 years
Knowledge of current labor laws, alcohol beverage regulations, and state wage standards
Up-to-date ServSafe, Choke Saver, and Tips certifications
Experience with scheduling, budgeting, and staff training
Strong understanding of customer service and hospitality standards

Job Responsibility

Direct all FOH employees to deliver an outstanding dining experience every shift
Monitor and uphold food, beverage, and service standards at all times
Manage scheduling, FOH staffing, and payroll processes efficiently
Oversee onboarding, training, and ongoing staff education
Ensure adherence to purchasing and labor budgets, implementing corrective actions as needed
Conduct regular audits—tables, tickets, employee files—and act on findings
Lead daily pre-shift meetings and ongoing training sessions
Participate in manager meetings and handle performance reviews

What we offer

Health, dental, and vision benefits available
Paid time off and company holidays
Supportive culture with opportunities for career advancement

Fulltime

Restaurant Manager

Join a respected restaurant group known for delivering outstanding dining experi...

Location

United States , Concord

Salary:

60000.00 - 73000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

Minimum ServSafe, Choke Saver, and Tips certifications (current)
Demonstrated stability: No more than 2 jobs in the past 5 years
Thorough knowledge of current labor laws, alcohol beverage regulations, and wage requirements
Experience leading and holding teams accountable to service standards
Familiarity with purchasing and labor budgets

Job Responsibility

Plan, direct, and hold employees accountable to consistently deliver exceptional guest service
Ensure all food, beverage, and service standards are met at all times
Oversee FOH scheduling and manage staffing to budgets
Conduct table and ticket audits for accuracy, addressing issues as needed
Lead daily pre-shift meetings and ongoing staff training around menu and product updates
Carry out performance reviews and maintain accurate employee files per government standards
Hire, train, and develop front-of-house staff, fostering a positive team culture
Enforce all administrative, security, and safety procedures

What we offer

Competitive base salary
Comprehensive health, dental, and vision benefits
Paid time off and holiday pay
Supportive, collaborative team environment
Opportunities for career advancement and ongoing training

Fulltime

Senior Partnership Channel Marketing Associate

Vestwell is seeking a proactive and strategic Senior Partnership Channel Marketi...

Location

United States , New York; Austin; King of Prussia; Phoenix

Salary:

80000.00 - 95000.00 USD / Year

Fin Capital

Expiration Date

Until further notice

Requirements

Minimum 2-3 years of experience in partner, product, or demand marketing, ideally in financial services/fintech or a regulated category
experience with public-sector or state programs is a strong plus
Demonstrated success building and executing GTM plans with external partners, including managing agency workstreams and complex approvals
Strong relationship-management skills with public-sector partners and senior internal stakeholders
confident presenter and trusted advisor
Proven project management excellence
skilled at prioritizing multiple concurrent programs and driving alignment across cross-functional teams
Data-driven mindset with hands-on experience setting KPIs, building dashboards, and optimizing campaigns
proficiency with analytics and A/B testing
Working knowledge of CRM and marketing automation (e.g., Salesforce, HubSpot) and collaboration/PM tools (e.g., Asana, Jira, Google Workspace)

Job Responsibility

Build and own the end-to-end GTM plan for new and existing state programs, from pre-launch readiness through ongoing growth, including positioning, messaging, channel mix, timelines, and success metrics
Partner closely with state agencies to develop compliant, co-branded campaigns and assets
manage review/approval workflows, accessibility requirements, and brand standards
Drive demand and engagement across the full funnel: awareness, consideration, registration/enrollment, funding, and retention
design and execute lifecycle programs for employers and savers
Lead integrated campaigns across paid, owned, and earned channels
coordinate with PR/Comms, events, content, and digital teams to maximize reach and consistency
Oversee external agencies as needed (creative, media, research)
define scopes, timelines, deliverables, budgets, and performance targets
ensure on-time, on-budget execution

What we offer

Competitive health coverage
Generous vacation offering
Hybrid office policy
Great 401(k) plan
Employee Wellbeing Committee
New hire equity in the Company
Eligible to participate in the Company Bonus Pool

Fulltime

Staff Nurse- Cardiothoracic OR

The Clinical Nurse is a Registered Professional Nurse who provides safe, compete...

Location

United States , New York

Salary:

62.36 USD / Hour

Mount Sinai Health System

Expiration Date

Until further notice

Requirements

Graduation from an accredited Nursing program
Bachelor’s Degree in Nursing (BSN)
Associate’s Degree in Nursing (ADN) RN who is matriculated in a BSN Program with a graduation date within the year
Any Associate’s Degree in Nursing (ADN) RN with Nursing experience must be approved by the CNO
Relevant clinical competence in area of nursing practice assigned
new graduates must possess current knowledge of the nursing process and its application
Licensed as a registered nurse with current registration in New York State
Basic Life Saver (BCLS) Issuing Agency: AHA
Must have Operating Room and Cardiac OR experience

Job Responsibility

Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards
Assesses and evaluates patient care needs and applies critical thinking skills in patient care management
Integrates relevant assessment and intervention skills in the delivery of nursing care
Collaborates with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care
Prioritizes all aspects of patient care including teaching, rounding, coaching, and planning after hospital care and delegating to others as appropriate
Educates patients and caregivers while anticipating needs and readiness to learn, about their plan of care, transition of care, promotion of health, and prevention of disease
Communicates effectively and professionally with patients, family and all members of the Interdisciplinary Patient Care Team
Manages assignments within the Care Delivery Model of Modified Primary Nursing and demonstrates allocation of material resources effectively
Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC)
Considers the patients values, preferences, expressed needs and knowledge in all aspects of care

Fulltime

New

Japanese Bilingual QA Engineer

We are seeking a Japanese bilingual QA Engineer with strong experience in softwa...

Location

India , Bengaluru

Salary:

Not provided

Nichi-In Software Solutions Pvt. Ltd.

Expiration Date

Until further notice

Requirements

Japanese: JLPT N4/N3 or above (business communication, reading technical documents)
English: Business level
Strong knowledge of manual testing processes and test documentation
Experience in bug life cycle management and test case design
Exposure to automation tools (Selenium, Appium, etc.) – preferred
Familiarity with Agile/Scrum methodologies
APIs, JSON, SQL, and mobile/web architecture
Tools: Postman, JIRA

Job Responsibility

Understand project requirements and communicate effectively with Japanese stakeholders and English-speaking development teams
Prepare test plans, test cases, and test reports based on requirement documents
Perform manual testing for web and mobile applications (functional, UI/UX, regression, integration)
Conduct API and backend testing (Postman, Swagger, etc.)
Report, track, and verify bugs using JIRA, Backlog, or Redmine
Collaborate with developers to reproduce, analyze, and resolve issues
Review Japanese documents (要件定義書, 詳細設計書, テスト仕様書) and ensure consistency with development deliverables
Provide QA progress reports in both Japanese and English
Support client meetings and validation sessions

Fulltime

New

Marketing Associate

Will be part of the Marketing team responsible for planning, organizing, and man...

Location

India , Bengaluru

Salary:

Not provided

Nichi-In Software Solutions Pvt. Ltd.

Expiration Date

Until further notice

Requirements

Minimum 6 months of IT industry experience in marketing
MBA in Marketing
Excellent communication skills and the ability to interact with different teams
Knowledge about IT services, Cloud computing, and ERP such as Odoo, etc. is preferable
Ready to work on field marketing(Client visit, Presentation)
Technical Skills: MS Office, Excel, PowerPoint, etc.

Job Responsibility

Will be part of the Marketing team responsible for planning, organizing, and managing marketing campaigns to increase brand awareness and generate leads
Collaborate with various teams, conduct market research, create marketing materials, and conduct analysis to measure the effectiveness of marketing campaigns
To promote products and IT Services to various domain clients like IT/ITes, Manufacturing, etc.
Contribute and coordinate marketing campaigns

New

Bilingual Mortgage Collections Specialist

Are you a dedicated professional with a talent for navigating complex financial ...

Location

Canada , Markham

Salary:

27.00 - 31.00 CAD / Hour

Randstad

Expiration Date

April 20, 2026

Requirements

Minimum of 2–3 years of experience in collections
Completion of post-secondary education preferred
Reliable high-speed internet connection and a quiet, professional home office space
Flexibility to work various shifts within the call centre's hours of operation
Advanced verbal and written communication skills in both English and French
Analytical thinking
High level of empathy and emotional intelligence
Ability to work independently in a remote environment while maintaining high productivity levels
Ability to work regular business hours and some evenings
Proficiency in Microsoft Suite with Excel or Google Suite with sheets

Job Responsibility

Manage a portfolio of delinquent residential mortgage accounts through outbound and inbound calls
Identify the root causes of financial hardship and recommend appropriate loss mitigation options
Ensure all collection activities comply with federal and provincial regulations as well as internal policies
Maintain accurate and detailed records of all client interactions within the IVR system
Collaborate with the legal and foreclosure departments when accounts reach advanced stages of default
Provide exceptional service in both English and French

What we offer

Competitive salary
Fully remote work
Opportunity to work with a leader in the Residential Mortgage Financing industry
Comprehensive benefits package and professional development opportunities
Supportive team culture with a focus on work-life balance and employee well-being
Career growth potential

Fulltime

Manager, Saver Services

Fin Capital

Location:
United States , Austin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager, Saver Services

Specialist, service communications & enablement

Restaurant Manager

Restaurant Manager

Senior Partnership Channel Marketing Associate

Staff Nurse- Cardiothoracic OR

Japanese Bilingual QA Engineer

Marketing Associate

Bilingual Mortgage Collections Specialist

Manager, Saver Services

Fin Capital

Location:United States , Austin

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager, Saver Services

Specialist, service communications & enablement

Restaurant Manager

Restaurant Manager

Senior Partnership Channel Marketing Associate

Staff Nurse- Cardiothoracic OR

Japanese Bilingual QA Engineer

Marketing Associate

Bilingual Mortgage Collections Specialist

Location:
United States , Austin

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 17, 2026