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Manager, Sales Operations - Commissions

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Spotify

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Location:
United States, New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

115700.00 - 165286.00 USD / Year
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Job Description:

We are seeking a Manager, Sales Operations - Commissions to join our dynamic Sales Operations team! The focus of the Sales Operations team is improving business growth and performance by being the objective, trusted partner to Sales Leadership. As a Manager, Sales Operations, you will play a critical role in driving Spotify Ads’ global sales productivity, strategic planning, and operational efficiency. This position centers on end-to-end ownership of Bonus & Commissions operations, cross-functional program management, and delivering insights that align to revenue strategy and organizational goals.

Job Responsibility:

  • Commission and Bonus Management: Own the monthly and quarterly commissions cycle for Sales and Sales Support teams
  • Insights & Strategy: Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership
  • System & Platform Oversight: Act as the primary business owner for our commissions platform
  • Process Improvement: Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle
  • Strategic Program Development: Support and contribute to the design and evolution of commissions strategic initiatives
  • Cross-Functional Program Management: Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams

Requirements:

  • 5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes
  • Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams
  • Adept in commissions or incentive-compensation platforms and comfortable working with complex datasets
  • Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights
  • Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks
  • Strong proficiency in Microsoft Excel/Google Sheets
  • Demonstrated ability to maintain objectivity and discretion with confidential information
  • Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently
  • Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams

Nice to have:

  • Experience partnering with system vendors or managing platform functionality is a plus
  • Familiarity with Salesforce, SQL, or BigQuery is a plus
What we offer:
  • Equity
  • Health insurance
  • Six month paid parental leave
  • 401(k) retirement plan
  • Monthly meal allowance
  • 23 paid days off
  • 13 paid flexible holidays
  • Extensive learning opportunities
  • Flexible share incentives
  • Global parental leave, six months off - for all new parents
  • All The Feels, our employee assistance program and self-care hub
  • Flexible public holidays, swap days off according to your values and beliefs

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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