Manager, Relationship Managers (MM & Key Accounts) Job at Intercom (London)

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals
Setting standards of excellence and Inspiring the team to do their best work, continue growing, and execute at a high level

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Senior Manager, LATAM Sales

The LatAm Leader will be responsible for driving growth, regional strategy, and ...

Location

United States , San Francisco

Salary:

331000.00 - 395000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in SaaS sales or regional business leadership roles
At least 3 years managing quota-carrying teams
Proven success leading in a high-growth, matrixed environment across multiple markets
Track record of exceeding revenue goals while building sustainable team performance and culture
Experience working with both direct sales and partner-led GTM models
Outstanding communication skills in English and Portuguese

Job Responsibility

Define and execute a multi-year go-to-market strategy to grow Intercom’s presence across LATAM, with a focus on Brazil
Develop and implement scalable sales processes for both partner-led SMB and sales-led MM/ENT segments
Collaborate with global revenue operations, enablement, and marketing to localize messaging and optimize demand generation
Represent the LATAM region in global leadership forums, providing insights and market intelligence to shape company-wide priorities
Directly manage five sellers (Account Executives and Relationship Managers) across Brazil and RoR (rest of region)
Work closely with Partnerships Manager and associated partner teams to drive SMB acquisition and expansion
Partner with cross-functional teams-including CSM, SE, and SDR-who report into global functions but support LATAM, ensuring strong collaboration and alignment on customer outcomes
Build a culture of accountability, growth mindset, and performance within the LATAM team
Own regional pipeline and forecasting accuracy across all LATAM segments
Partner with revenue operations to ensure robust forecasting and adherence to global sales processes

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

SAP Program Manager

SAP program Manager has the primary responsibility to manage the profitable and ...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Minimum 12 year(s) of experience
15 years full time education
Hands on experience & broad understanding of SAP & it’s portfolio specially SAP S4HANA
Expertise in one of the SAP Domain, preferably in SAP MM, PP & QM
Experience of Manufacturing industry & Manufacturing domain
Strong communications skills (including with approach senior level Executives and Managing Directors)
Work with autonomy and proactivity
Focus on details and self-driven
Excellent time management and tasks prioritization
Flexibility to work through different time zones when needed

Job Responsibility

Manage the profitable and effective deployment of SAP solutions to our clients through the application of SAP technology, services, and methodologies
Be the management focal point between the customer and strategic partners during the pre-sales, implementation and support of SAP global, multi-site and multi-project business processes plus solutions
Work with customers as a key and influential member of their business planning teams to ensure a continuing delivery of outcomes through SAP solution and delivery teams
Accountable for managing SAP projects or programs within defined time, scope quality, and cost constraints
Provide assistance to the business unit during the opportunity creation phase through the delivery of scoping assessments, resource estimation, project costing, proposal and statement of work generation, and customer and partner project team evaluation
Provide management support to internal and external rollout projects relating to service initiatives, product and technology releases, methodology rollouts, and cross-industry solution deliveries
Demonstrate an active interest in identifying further opportunities to add value through the delivery of SAP services, through interaction with clients
Manage project delivery expectations and relationships with clients, partners, and SAP business units
Build strong knowledge management & experience across projects and seek to actively impart this to other members of the professional services team
Ensure the project’s readiness for audit which includes to assure projects are govern by processes, projects & team adhere to processes defined and all risks are addressed

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

New

SAP ABAP (S4 HANA) Senior Project Manager

SAP program Manager has the primary responsibility to manage the profitable and ...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Hands on experience & broad understanding of SAP & it’s portfolio specially SAP S4HANA
Expertise in one of the SAP Domain, preferably in SAP MM, PP & QM
Experience of Manufacturing industry & Manufacturing domain
Strong communications skills (including with approach senior level Executives and Managing Directors)
Work with autonomy and proactivity
Focus on details and self-driven
Excellent time management and tasks prioritization
Flexibility to work through different time zones when needed
Quick to adapt, able to accelerate learning curve for new assignments
Pre-Sales exposure is a must

Job Responsibility

Manage the profitable and effective deployment of SAP solutions to our clients through the application of SAP technology, services, and methodologies
Be the management focal point between the customer and strategic partners during the pre-sales, implementation and support of SAP global, multi-site and multi-project business processes plus solutions
Work with customers as a key and influential member of their business planning teams to ensure a continuing delivery of outcomes through SAP solution and delivery teams
Accountable for managing SAP projects or programs within defined time, scope quality, and cost constraints
Provide assistance to the business unit during the opportunity creation phase through the delivery of scoping assessments, resource estimation, project costing, proposal and statement of work generation, and customer and partner project team evaluation
Provide management support to internal and external rollout projects relating to service initiatives, product and technology releases, methodology rollouts, and cross-industry solution deliveries
Demonstrate an active interest in identifying further opportunities to add value through the delivery of SAP services, through interaction with clients
Manage project delivery expectations and relationships with clients, partners, and SAP business units
Build strong knowledge management & experience across projects and seek to actively impart this to other members of the professional services team
Ensure the project’s readiness for audit which includes to assure projects are govern by processes, projects & team adhere to processes defined and all risks are addressed

New

MM Platinum Consultant L4

The SAP Platinum Consultant L4 role involves solving IT complexities for enterpr...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

13-15 years of relevant experience in SAP along with strong Purchase / Stores domain in any of the industries like FMCG, Retail, Trading, Automobile, Retail, Pharma, Cement, Textiles
Must have atleast 3-4 full lifecycle SAP S/4 Hana Implement Exp (Project Preparation to till Go-Live) and 2-3 Roll-out and 1 to 2 Support Project Exp
Experience in Hana Migration Project will be additional Advantage
Strong experience in Master data, Purchasing, Subcontracting, STO Inter and Intra, Inventory, Account determination, invoice verification, batch management and special stocks is Mandatory
Work self-directed and independently with good handling of integration points with FI, CO, PP, SD, QM, and EWM and experience in Data uploading tools like LSMW LTMC and LTMOM
Good Knowledge on configurations of Purchasing, Stock transfer order, Subcontracting, Third party procurement, Pricing procedure, Inventory management, account determination and invoice verification
Knowledge is required in Material master and vendor master functionalities, data base tables and relationship between the tables
Strong knowledge on cutover data activities and SAP Best practices
Proactively identify and propose business process and/or system enhancements. Identify gaps, issues and work around solutions, Document Functional Design Specifications, Test Cases and Results. Good communication skills and client facing skills
Good Knowledge in standard reports

Job Responsibility

Solve the IT complexities for small, medium and large enterprises across the globe
Implement innovative processes, methodologies to enhance our customer businesses
Lead, inspire, establish trust and work together in support of a common goal
Be agile and flexible
efficiently balance work and life
Get to learn and implement latest SAP technologies, Big Data, and Analytics
Have a vision to make technology awesome for businesses around the globe
Perform detailed analysis of complex business process requirements and provide appropriate system solutions
identify, interpret, validate, and document customer requirements
Proactively identify and propose business process and/or system enhancements. Identify gaps, issues and work around solutions, Document Functional Design Specifications, Test Cases and Results

Clinical Support Representative

At STERIS, we help our Customers create a healthier and safer world by providing...

Location

United States , Cincinnati

Salary:

70000.00 - 75000.00 USD / Year

STERIS

Expiration Date

Until further notice

Requirements

Associate’s degree
2 years of successful medical device sales or hospital sales experience
Ability to travel overnight up to 40%
Must be able to be compliant with hospital/customer credentialing requirements

Job Responsibility

Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory
Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions
Understand and effectively present technical literature and how it applies to solving the Customer needs
Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration
Act as a liaison between Service and Sales at the time of installation
Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing
Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians
Maintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products
Identify and recognize key business opportunities and trends to appropriate team member
Record Customer feedback and complaint information through the proper quality processes and channels

What we offer

Base Salary + Incentive Compensation Program
Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
Cell Phone Stipend
Robust Sales Training Program
Flexible Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave

Fulltime

New

Customer Service Representative - Delivery

Are you bilingual with a passion for customer service? Get ready to take on a ne...

Location

Canada , Laval

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

April 08, 2026

Requirements

Bilingualism (French and English), both spoken and written
Experience in customer service, ideally in a call center environment
Excellent sense of customer service and a dynamic personality
Ability to maintain a positive approach and an engaging tone of voice

Job Responsibility

Contact clients by phone to schedule and confirm their furniture deliveries
Proactively follow up on orders and deliveries to keep clients informed on the status of their items
Collaborate with the warehouse team and carriers to resolve issues and ensure client satisfaction
Perform administrative tasks related to delivery coordination and client file updates

What we offer

Stable work schedule from Monday to Friday, with the choice between two shifts (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m.)
Job security thanks to an initial 3-month contract with the possibility of a permanent position, with weekly pay
Family-like and motivating work environment, despite the fast pace, where the atmosphere is dynamic and collaborative
Excellent accessibility by car and public transport, with on-site parking
Clear opportunities for career growth and development within the company

Fulltime

New

Warehouse Clerk

We are looking for a dynamic Warehouse Clerk to join our warehouse in Vaudreuil ...

Location

Canada , Vaudreuil-Dorion

Salary:

Not provided

Randstad

Expiration Date

April 08, 2026

Requirements

Ability to perform physical work and lift loads repeatedly
Ability to use technological tools such as RF scanners
Proficiency in safe handling techniques and use of pallet jacks
Excellent attention to detail and accuracy when preparing orders
Ability to work as part of a team in a fast-paced manufacturing and logistics environment
Organizational skills and ability to manage priorities to meet production quotas

Job Responsibility

Receiving goods and checking delivery notes for compliance
Storing products in their assigned locations
Picking orders accurately and on time
Packing products securely to prevent damage during transport
Use a barcode reader (RF scanner) on a daily basis to ensure inventory traceability
Operate manual or electric pallet jacks to move pallets around the warehouse
Participate in cycle counting to maintain inventory accuracy
Prepare orders for final shipment by printing the appropriate labels

What we offer

Weekly pay
Stable schedule Monday through Friday, 8:00 a.m. to 4:00 p.m.
Access to comprehensive on-site training to ensure your success
Opportunities for growth within an internationally renowned company

Fulltime

Manager, Relationship Managers (MM & Key Accounts)

Intercom

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager, Relationship Managers (MM & Key Accounts)