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Manager, Production Planning role at Pandora's new jewellery crafting facility in Vietnam. The facility is powered entirely by renewable energy and built to LEED Gold certification standards. When fully scaled, it will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople.
Job Responsibility:
Develop and maintain mid-term and short-term production plans in line with demand and capacity
Balance resources between lines, shifts, and production sites to maximize efficiency
Conduct capacity analysis and scenario planning to identify bottlenecks and support business decisions
Ensure schedule adherence, monitor deviations, and escalate constraints when required
Collaborate with Manufacturing, Shopfloor Control, and Engineering to resolve scheduling conflicts
Lead the monthly S&OP cycle from a production perspective, ensuring supply-demand alignment
Lead Material Requirement Planning (MRP) to ensure material availability based on production master plan
Define inventory parameters (safety stock, MOQ, lead time) and regularly update based on business changes
Monitor inventory levels to balance service, cost, and working capital
Prioritize material allocation between production orders and sites in case of shortages
Work with Procurement and Suppliers to secure on-time, in-full deliveries and expedite shipments when needed
Coordinate with Logistics for inter-site material transfer planning
Execute purchase-to-pay activities when required (call-offs, follow-ups, invoice processing)
Collaborate with Contract Manufacturing to ensure sufficient material supply for OEM/ODM
Act as business lead for planning system implementation and upgrades (SAP, O9, Quintiq CP, AX)
Ensure master data accuracy and planning parameters are properly maintained
Drive automation, data transparency, and planning best practices across the team
Support new product introduction (NPI) by assessing material readiness and planning impact
Lead improvement initiatives to reduce FROT, shorten lead times, and optimize scheduling accuracy
Work closely with Procurement, Logistics, Master Planning, Production, and Quality to ensure end-to-end supply chain execution
Represent Vietnam in regional and global planning forums to align capacity, scheduling, and materials strategy
Build strong collaboration with Thailand and Europe stakeholders to share data, constraints, and solutions
Act as the key contact point for production and material planning topics in audits, reviews, and external stakeholder meetings
Manage, coach, and develop a team of planners and material controllers
Foster a culture of ownership, problem-solving, and continuous improvement
Ensure effective workload distribution and build a talent pipeline for future leadership
Encourage a collaborative and humble mindset, strengthening cross-department teamwork
Requirements:
7+ years in production planning, scheduling, capacity planning and materials management
At least 3 years in managerial position
Strong track record in MRP, capacity planning, and supply chain optimization
Hands-on experience with SAP, O9 (IBP), Quintiq CP, or similar planning systems
Familiar with planning/ scheduling for fast changing products, changing product mix/complexity
Ability to relate cooperatively with internal and external departments
Familiar with labor intensive operations where production planning/scheduling rely on multi-skilled manpower
Nice to have:
Previous exposure to multi-site or international manufacturing is an advantage