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This role is responsible for leading and overseeing the OS&E (Operating Supplies & Equipment) strategy and execution throughout the pre-opening lifecycle. Working in close collaboration with internal stakeholders, Ownership, Design Services, and third-party procurement partners, the Manager, Pre-Opening OS&E ensures that OS&E programs are delivered on time, within budget, and in alignment with Four Seasons brand standards. This role focuses on project management, planning, and procurement within a global context, with an emphasis on delivering projects on time, within budget, and to specification.
Job Responsibility:
Lead and manage OS&E planning, procurement coordination, and expediting activities across assigned EMEA projects
Partner with Design Services, Pre-Opening Services, Operations, and Ownership to align OS&E scope, standards, and timelines
Oversee OS&E procurement strategies executed by UPI and third-party procurement (3PP) partners
Review OS&E budgets, schedules, specifications, and procurement documentation for compliance with Four Seasons standards
Monitor production, delivery, installation, and closeout activities to ensure operational readiness at opening
Identify risks, gaps, or delays and implement corrective actions in collaboration with project stakeholders
Guide and support OS&E Coordinators and expediting resources across multiple projects
Ensure accurate reporting, documentation, and post-opening closeout for all OS&E activities
Requirements:
Minimum 5–7 years of experience in OS&E, procurement, or pre-opening services within luxury hospitality or large-scale project environments
Proven experience managing OS&E programs for hotel or mixed-use developments, including new builds and renovations
Strong understanding of OS&E standards, procurement processes, logistics, and installation sequencing
Experience working with ownership groups, consultants, and third-party procurement vendors
Excellent organizational, analytical, and stakeholder management skills
Ability to manage multiple complex projects simultaneously in fast-paced environments