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Manager patient care services

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Tucson Medical Center

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Location:
United States , Tucson

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Manages a nursing unit or nursing specialty function such as Bed Control or Restorative Services.

Job Responsibility:

  • Manages a nursing unit or nursing specialty function such as Bed Control or Restorative Services
  • Manages staff
  • interviews, hires and trains
  • evaluates employee performance
  • deals with performance problems as appropriate
  • delegates work assignments effectively
  • manages operations for quality 24/7 patient care
  • Assists in managing department budget
  • Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid
  • Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action
  • Provides safe environment for patients and caregivers, compliant to EOC rules and all regulatory requirements
  • Facilitates development of unit specific standards of care with realistic and measurable patient care outcomes
  • Provides orientation for the medical staff to Nursing Services
  • Promotes continuity of patient care by supporting case management activities
  • acts as a resource to direct care providers when support services are in conflict with patient care needs
  • Promotes an optimum environment in which the patient care team can accomplish mutually developed goals
  • Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action
  • Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served
  • Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures
  • Selects and monitors preceptors in development of their role to facilitate new grad hires incorporation into the unit staff
  • Ensures the design, implementation, and evaluation of educational programs for staff
  • May provide education planning, documentation, and record keeping for assigned unit(s)
  • Maintains clinical expertise through a variety of methods, including direct patient care as necessary
  • Serve as the liaison to internal and external patient care committees, internal departments, referral hospitals
  • Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
  • Adheres to TMCH organizational and department-specific safety, confidentiality, values policies and standards
  • Performs related duties as assigned

Requirements:

  • Bachelor’s Degree in Nursing
  • Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required
  • evidence of leadership, teaching and interpersonal skills, and documentation of professional development
  • Current RN license permitting work in the state of Arizona
  • current Basic Life Support (BLS) certification required
  • Additional certification may be required per department
  • Knowledge of critical care techniques, tools and responses required to ensure optimal patient care
  • Knowledge of processes and procedures to follow during a rapid response, code, or stroke call
  • Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care to ensure best practices are followed
  • Knowledge of infectious diseases, OSHA and CMS requirements, microbiology and surveillance practices for infection control
  • Skill in evaluating performance and recommending improvements
  • Skill in managing and training staff
  • Knowledge of position control strategies and forecasting staffing needs
  • Skill in strategic planning and developing staffing plans to meet not only current needs but also future needs
  • Skill in analyzing financial, staffing and production reports for evaluation of staffing criteria
  • Skill in communicating with staff involved in critical care, and physicians to ensure the proper care of patients
  • Skill in developing training materials and educating staff in the proper responses for critical care issues
  • Skill in the use and maintenance of computer systems and programs, especially NRCPR, PC File and Folder, Word, EXCEL, e-mail and attachment capabilities, Outlook, and PowerPoint
  • Ability to create analyze reports to evaluate staffing needs based on a wide variety of statistical data
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to communicate both in writing and verbally in order to lead, teach and report on issues and effectively deal with difficult situations
  • Ability to complete routine reports and correspondence
  • Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
  • Ability to speak and communicate effectively
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables
  • Ability to act as clinical nurse lead and/or provide direct patient care as necessary related to staffing challenges

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
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