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Zero Homes is hiring a Manager of Business Operations to join our HQ team in Denver. This is a foundational role that will help build the operational backbone of a fast-growing climate tech company. Reporting directly to the Head of Operations — and working closely with leadership across the company — you will own and improve key processes that drive how we deliver home electrification projects with speed, quality, and accuracy. You will take charge of critical workflows across sales fulfillment, rebate management, job costing, quoting, and internal reporting. You’ll be responsible for ensuring the systems and data we rely on reflect what’s happening on the ground — and that our processes scale as the business grows. From managing special projects to filing rebates to reconciling financials, you’ll be the connective tissue between project delivery and business performance.
Job Responsibility:
Own and optimize business process tools (e.g., CRMs, spreadsheets, internal trackers) to support sales and fulfillment workflows
Review customer projects, job scopes, and change orders to ensure accuracy and margin integrity
Track job costing, monitor financial performance, and reconcile project data with actuals
Generate and maintain operational reports on project timelines, fulfillment status, and pipeline health
Manage rebate submissions and compliance documentation across programs and jurisdictions
Collaborate cross-functionally to resolve operational issues and improve process quality across teams
Requirements:
7-10+ years of experience in business operations, consulting, finance, supply chain, or other critical operational experience in a fast-paced environment
Extreme attention to detail and organizational skills
Experience managing CRMs (e.g., HubSpot), spreadsheets, and business process tools
Ability to reconcile operational data with financial outcomes, including job costing, change orders, and rebates
Clear communicator who works well across teams and thrives in ambiguous or evolving environments
You live within 50 miles of Denver, CO (or are willing to relocate with assistance, since this is primarily an in-office role)
What we offer:
Equity
Medical, Dental, and Vision
Unlimited PTO + unlimited sick days
Primarily an in-office role, with a flexible schedule
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