Manager, Infrastructure Operations, KAYAK

KAYAK

Location:
United States, Concord

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Manager of Operations at KAYAK, you will be a pivotal part of our team, responsible for overseeing and optimizing the daily operations of our travel search engines and related services. This role demands a keen eye for detail, strong leadership capabilities, and the ability to collaborate effectively with cross-functional teams to ensure smooth, efficient, and high-quality operational processes. The team is skilled in many different engineering departments and works with a DevOps mindset. If the tools don’t exist that meet our needs, we write or script them ourselves. The team has a high impact and works closely with all of the engineering organizations at KAYAK. We strive for efficiency, reliability, and velocity while also exploring new technologies that can bring business value and help us achieve company goals. You will supervise the team that builds and maintains VM and container platforms, manages configuration infrastructure, and oversees CDN and message bus services. They operate data centers, cloud services in AWS, and various SQL and big data solutions while also supporting security efforts.

Job Responsibility:

Oversee and ensure efficient day-to-day operations for KAYAK’s services. This includes managing infrastructure, deployment, monitoring security issues and accessibility
Data Center management including, but not limited to, project management of larger, more long-term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software
Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment
Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency
Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines
Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration
Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service
Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget

Requirements:

A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects
Experience with direct oversight of Data Center management and operations
Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols
Strong leadership and team management abilities, capable of mentoring and guiding team members
Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators
Strong analytical skills with the ability to solve complex operational issues and drive effective solutions

What we offer:

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
No meeting Fridays
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth: Development Dollars
Leadership development
Access to thousand of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Free lunch 2 days per week
Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Infrastructure Operations