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The Manager in Training role at Circle K involves leadership and management responsibilities, including recruiting and training employees, ensuring excellent customer service, maintaining a professional site image, and managing financial and operational aspects of the store. The position requires flexibility, computer skills, a valid driver’s license, and a strong ability to communicate.
Job Responsibility:
Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept
Maintain a professional and supportive image among subordinates and supervisor
Schedule employees within Company guidelines to maximize customer service and maintain site image
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints in a timely, professional manner
Promote and ensure a safe, positive public image within the neighboring community
Prepare on-going and timely performance appraisals
Train employees ensuring that customer service, site image and marketing execution meet Company standards
Train all employees on safety procedures and promote safety awareness
Develop ways and means to ensure that employees receive proper communication in a timely manner
Establish periodic communication meetings with employees and the Market Manager
Evaluate and develop specific action plans to address the needs of the site
Organize and maintain site files and manuals
Supervise employees to ensure all reports are completed accurately and timely
Ensure merchandise is stocked, attractively displayed and priced correctly
Safeguard and account for all money received and disbursed
Perform financial analysis to maximize sales and profits
Requirements:
High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working in the conditions described below
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
Ability to supervise and manage the functions listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English
Perform other duties as assigned or delegated by his/her supervisor
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