Manager, Data Governance, Literacy Programs and Document Management

• Develop, implement, and continuously improve the enterprise data and document governance framework, policies, and standards, ensuring alignment with business strategy and regulatory requirements
• Lead the Enterprise Data Governance Board, facilitating cross-functional collaboration and decision-making on data and records of governance matters
• Build and lead a high-performing team of data governance professionals, document management specialists and literacy program leads
• Set clear objectives, provide coaching and development, and foster a collaborative, innovative, and inclusive team culture
• Oversee the definition, approval, and enforcement of data and document standards, quality metrics and compliance controls
• Monitor and report on compliance with data governance and document management policies across all business units, escalating issues as needed
• Ensure organizational compliance with internal policies related to data privacy, protection, and retention
• Collaborate with Legal, IT Security, and Data Privacy teams to manage risks and respond to audits or incidents
• Maintain an up-to-date inventory of critical data and record assets, ensuring proper classification, access controls, and lifecycle management
• Design, launch, and lead the enterprise Data and AI Literacy programs, fostering a culture of data-driven decision-making and responsible AI adoption
• Partner with HR, Learning & Development (L&D), IT Change Management and business leaders to deliver training, resources, and community-building initiatives that raise data and AI literacy at all levels
• Measure and report on literacy program effectiveness, adjusting strategies to maximize engagement and impact
• Act as a visible champion for data governance and document management, communicating the value and importance of trusted data and information throughout the organization
• Lead change management efforts to embed data governance principles and practices into business processes and decision-making
• Build and nurture a community of practice for data stewards and document management champions
• Engage with business and technical stakeholders to understand needs, resolve issues, and drive continuous improvement

• Hold a bachelor’s or master’s degree in Information Management, Computer Science, Library Science, Business Administration, or a related field
• 8+ years of experience in data governance, records management, or information management
• At least 3 years in a leadership or CoE management role
• Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), document management best practices, and regulatory requirements
• Proven experience and autonomy in leading enterprise data governance boards and implementing governance at scale
• Strong ability to develop relationships across all business areas and to execute mandates with influential leadership
• Demonstrated success in designing and delivering data and AI literacy or upskilling programs
• Strong understanding of data quality, metadata management, master/reference data, and information lifecycle management
• Familiar with data governance and document management tools
• Skilled in creating impactful presentations with PowerPoint
• Possess excellent communication, stakeholder management, and change-leadership skills
• Demonstrate strong verbal and written communication skills in both French and English within a professional setting

Certifications such as CDMP (DAMA), PMP, or Information Governance Professional (IGP) are considered assets

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program