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Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight. The Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards. This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.
Job Responsibility:
Support the implementation and continuous improvement of the CRA methodology and supporting procedures
Maintain documentation, templates, and job aids used by business compliance teams
Facilitate CRA-related communications, including training sessions, guidance documents, and forums
Track CRA execution status across 2LOD and escalate delays or inconsistencies
Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge
Assist in the preparation of executive reports and risk summaries for governance committees
Participate in the evaluation of CRA tooling and system enhancements
Support regulatory, audit, and testing reviews related to the CRA process
Requirements:
Bachelor’s and/or master’s degree in finance, law, business, or a related field
5–7 years of experience in Compliance, Risk, Audit, or related field in financial services
Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks
Highly organized with strong attention to detail and problem-solving skills
Strong written and verbal communication capabilities
Excellent understanding of compliance risk management frameworks and the three lines of defense model
Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles
Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization
Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements
Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
Ability to both work independently and collaboratively with team-members and to navigate a complex organization
Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents
Experience in delivering high quality work products, reflecting attention to detail
Must be a self-starter flexible, innovative, and adaptive
Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly
Nice to have:
Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus
Experience supporting enterprise programs or control testing is preferred
What we offer:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program