Manager Client Delivery - WinFS & M365 Job at NTT DATA (Munich)

Manager Client Delivery - WinFS & M365

The Client Delivery Manager for Microsoft 365 is responsible for overseeing the ...

Location

Germany , Munich

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in Information Technology, Business Management, or Information Systems
8+ years’ experience collaboration, or workplace technology services
3–5 years in a managed services leadership or service management role
Proven experience delivering Collaboration services in enterprise or global environments
Experience managing distributed teams and third-party vendors
Strong background in SLA-driven service delivery and customer support
Experience operating in ITIL-based service management environments
Good awareness of the Microsoft 365 service portfolio
ITSM platforms (ServiceNow or equivalent)
Monitoring, reporting, and analytics for operational performance

Job Responsibility

Own and manage client delivery for Microsoft 365 services, ensuring SLA, KPI, and contract commitments are met
Act as the primary escalation and relationship manager for M365 service delivery issues
Coordinate delivery across engineering, operations, security, and governance teams
Lead service review meetings, operational governance forums, and executive updates
Oversee incident, problem, and change management processes for client environments
Manage service onboarding, transitions, and operational readiness for this contract
Drive continual service improvement, automation, and optimisation initiatives
Ensure alignment between client requirements and Microsoft 365 roadmap changes
Manage risks, dependencies, and service improvement backlogs
Ensure service delivery aligns with security, compliance, and regulatory obligations

Fulltime

New

Business Navigator

Create enhance customer value, good growth and optimize long term business perfo...

Location

India , New Delhi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

5-8 years of experience in business finance roles in growing retail and/or e-commerce companies
Proven track record in delivering under time pressure
Fluent in English and local language, both written and spoken
Experience across areas of Commercial, expansion and financial planning and processes required
Ability to work under pressure and manage stakeholders in a matrix environment
Good understanding of data science, new technologies, analytics and their wide-ranging application in business context
Good knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA culture & Values
Business Partnering: Strategic, tactical and operational business partner, with strong analytical skills, translate business needs into financial consequences and solutions
Networking: Strong network and relationship builder both within and outside of the own organization
Business acumen: ability to recognize external trends and translate them into business opportunities

Job Responsibility

Be a pro-active, trustworthy business partner who takes a multi-dimensional view of the business, connecting the needs of customers and the organization with a complete overview of the profit & loss, and understanding of the balance sheet and cash flow management
Supporting and challenging the organization through business-case thinking
Take the lead in developing and promoting lean, simple and effective ways of working
To support country Ingka business performance that is beneficial to people & planet and protects and adds value to our assets, securing profitable growth and financial independence
By providing services, supporting a strong compliance framework, and effective governance to enable entrepreneurship and safeguard our people, customers and businesses
Provide country management with information, analysis and expert insight to support, challenge and steer the country towards growth, optimal performance and sustained longterm profitability
Provide accurate, timely and relevant business information and expertise to the necessary target groups in a way which inspires and engages them to take meaningful decisions and actions to achieve the goals
Partner with the units in their financial performance and be responsible for the subsequent country financial submission to global retail business navigation
Have a full overview of the P&L and take responsibility for specific lines of the country P&L supporting challenging and steering the units and central functions to achieve their goals in these areas
Contribute functional expertise to the country pricing process to maximize commercial opportunities and achieve country gross margin goals

Fulltime

New

Customer Service Representative

We're currently looking for a Customer Service Representative with strong mechan...

Location

United States , Buffalo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication and customer service skills
Technical problem-solving ability
Proficient in Microsoft Office
Detail-oriented
Ability to learn technical products quickly

Job Responsibility

Respond to customer inquiries via phone and email
Provide product information
Recommend components based on customer needs
Data entry
Build and maintain strong customer relationships
Outbound calls to prospective customers

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

IT Cybersecurity Sr Analyst - Physical Controls

The Senior Analyst designs, implements, and optimizes physical security systems ...

Location

United States , Englewood

Salary:

47.52 - 70.68 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors in Business Administration, Information Technology, Security Management, or a related field Preferred
4-5 years job related experience required
Operations management experience preferred
Mergers and Acquisitions experience preferred
2 or more relevant technical/professional security certifications preferred

Job Responsibility

Lead identification, documentation, and validation of current and future state physical security system requirements with stakeholders
Analyze existing processes to identify improvements and design efficient workflows and business process models
Develop strategic physical security frameworks and operating models aligned with business and regulatory goals
Proactively assess physical security risks and design effective mitigation controls
Collaborate with solutions stake holders, program managers, and technical teams to translate business needs into viable specifications
Oversee control system implementation, participate in testing, and ensure quality and functionality
Ability to perform requirements gathering and communicate complex requirements, findings, and solutions to project managers, executive sponsors, and diverse internal/external stakeholders
Ensure physical security comply with all regulatory standards and internal policies
Drive process improvement, conduct root cause analysis for security incidents, and recommend corrective actions
Create and maintain detailed documentation for requirements, process models, control designs, and system lineage

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Client Service Coordinator

We are looking for a detail-oriented Client Service Coordinator to join our team...

Location

United States , San Marcos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in receptionist duties, including answering inbound calls and greeting clients
Competence in scanning and managing documents with attention to detail
Strong clerical skills, including data entry and administrative support
Ability to handle sensitive information with professionalism and confidentiality
Exceptional organizational skills to manage multiple tasks and deadlines
Effective written and verbal communication abilities
Proficiency with office software and document management systems
Experience working in a fast-paced environment with high operational demands

Job Responsibility

Coordinate team schedules by updating calendars, tracking tasks, and managing action items effectively
Document and distribute clear meeting notes while ensuring timely follow-up on assigned tasks
Process wealth management account paperwork, custodial forms, and perform data entry with accuracy
Assist with account openings, transfers, and custodial requests, following established procedures
Maintain organized and accurate file systems, adhering to naming conventions and document management protocols
Complete checklists thoroughly and ensure all steps are finalized independently
Manage high-volume operational tasks with precision and a sense of urgency
Communicate effectively in writing to support workflows and resolve issues promptly

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

IT End User Services Technician

As an IT End User Services Professional, you will provide technical support to s...

Location

United States , Silverdale

Salary:

28.80 - 42.84 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

2-4 years of experience in the service industry
Associates Other, upon hire or technical institute degree, certification of educational course completion
Healthcare experience, upon hire

Job Responsibility

Provide technical support to staff, ensuring the smooth operation of their hardware, software, and IT services
Diagnose and resolve technical issues for various devices and applications
Install/configure equipment
Provide user training
Manage support tickets
Provide desktop hardware support for the user community
Work on multiple functional systems that tend to be of moderate to high complexity
Perform troubleshooting for moderate to high complex hardware, software and system problems
Act as subject matter expert for at least one device type
May be assigned to one or more projects as a project team member

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Front Desk Coordinator

We are looking for a dedicated Front Desk Coordinator to join our team in Brookl...

Location

United States , Brooklyn Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in receptionist or front desk roles, preferably in a government or detail-oriented setting
Strong customer service skills with the ability to interact effectively with diverse individuals
Proficiency in handling multi-line phone systems and managing inbound calls
Familiarity with administrative tasks such as scheduling and payment processing
Ability to operate mailroom equipment and perform related functions
Excellent organizational skills with attention to detail and accuracy
Effective communication skills, both verbal and written
Ability to maintain a high standard when handling sensitive or complex inquiries

Job Responsibility

Greet visitors and provide a positive first impression of the organization
Guide guests to the appropriate departments or staff members based on their needs
Offer accurate and timely information about city functions, policies, and services
Handle sensitive inquiries and complex requests by directing them to the correct personnel
Process utility bill payments, including drop box and walk-in transactions
Manage conference room reservations and appointment scheduling for public use
Update lobby display screens with current city information
Perform mailroom duties such as operating equipment and managing mail processes
Assist with administrative projects for various city departments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Front Office Trader

You are an experienced currency trader and want to be part of an industry leadin...

Location

Ireland , Dublin (Blackrock)

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

An experienced currency trader
Minimum 4 years’ experience working within a similar sized corporate treasury with a global mandate in a multinational corporation or a financial institution
Good working knowledge of financial markets and FX products
Capable of analysing and explaining financial exposures, positions and results relating to complex financial instruments
Capable of validating financial exposures with reference to expectation and past trends and not take exposure levels as given
Capable of dealing with ambiguity and handling comfortably unclear or unpredictable situations
Capable of working well in a high pressure, result oriented dealing room environment
Able to build strong and trusting relationships, collaborate and co-create a better working environment within a global treasury organisation

Job Responsibility

Validate the forecast end of day liquidity position, by currency, with reference to general trends and expectations of currency positions to identify outliers that would indicate error
Hedge short and long daily currency positions, based on the validated forecast end of day currency position and drain or fund the Euro cash pool daily
Continuously appraise the short-term (1-14days) currency forecasts and group hedging policies, and in doing so, actively manage the short-term currency position of the group
Monitor the developments in external FX and Interest Rate markets especially in term of execution in order to transact in the most optimal and most cost-efficient way
Depending on the pre-determined short term liquidity buffers, invest the drained Euro cash pool in line with policy with external financial institutions
Remediate escalations from back and middle office including rate sets or where relevant allocate and hand over to the relevant Treasury Business Partner

Fulltime

Manager Client Delivery - WinFS & M365

NTT DATA

Location:
Germany , Munich

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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Job Description:

Job Responsibility:

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