CrawlJobs Logo

Manager Client Delivery - Audio & Visual Conferencing Managed Services

nttdata.com Logo

NTT DATA

Location Icon

Location:
Romania , Bucharest

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Manager for Client Delivery in Audio & Visual Conferencing Managed Services is a pivotal role responsible for the end-to-end delivery and performance of AV services. The ideal candidate will have over 8 years of experience in AV and collaboration technologies, with a strong focus on client relationship management and operational excellence. A bachelor's degree in Information Technology, AV/Media Engineering, or Business Management is required. Certifications such as ITIL Foundation and AVIXA CTS are desirable. This role offers an opportunity to lead a dynamic team and drive continuous improvement in service delivery.

Job Responsibility:

  • Own and manage client delivery for AV services, ensuring SLA, KPI, and contract commitments are met
  • Act as the primary escalation and relationship manager for AV service delivery issues
  • Coordinate delivery across engineering, operations, security, and governance teams
  • Lead service review meetings, operational governance forums, and executive updates
  • Oversee incident, problem, and change management processes for client environments
  • Manage service onboarding, transitions, and operational readiness for this contract
  • Drive continual service improvement, automation, and optimisation initiatives
  • Ensure alignment between client requirements and Audio and Visual Conferencing roadmap changes
  • Manage risks, dependencies, and service improvement backlogs
  • Ensure service delivery aligns with security, compliance, and regulatory obligations
  • Support commercial activities including renewals, service expansions, and cost optimisation
  • Maintain accurate service documentation, reporting, and delivery artefacts
  • Collaborate with account management and sales on growth opportunities

Requirements:

  • 8+ years’ experience in AV, collaboration, or workplace technology services
  • 3–5 years in a managed services leadership or service management role
  • Proven experience delivering AV services in enterprise or global environments
  • Experience managing distributed teams and third-party vendors
  • Strong background in SLA-driven service delivery and customer support
  • Experience operating in ITIL-based service management environments
  • Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
  • German speaker

Nice to have:

  • Certifications: ITIL Foundation or ITIL Managing Professional
  • AVIXA CTS or CTS-D / CTS-I
  • Microsoft 365 or Teams Rooms related certifications
  • Prince2, PMP, or equivalent service/project management certification
  • Leadership or people management qualification
  • Vendor technologies (Crestron, Poly, Cisco, Logitech, Extron – desirable)
  • Understanding of cloud collaboration platforms (Microsoft 365, Teams)

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager Client Delivery - Audio & Visual Conferencing Managed Services

Manager Audio & Visual Conferencing Managed Services

The Manager – Audio Visual Managed Services is responsible for the end-to-end de...
Location
Location
Romania , Remote
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years’ experience in AV, collaboration, or workplace technology services
  • 3–5 years in a managed services leadership or service management role
  • Proven experience delivering AV services in enterprise or global environments
  • Experience managing distributed teams and third-party vendors
  • Strong background in SLA-driven service delivery and customer support
  • Experience operating in ITIL-based service management environments
  • Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
  • Strong understanding of AV managed services operating models
  • Proven people leadership and team development skills
  • Excellent stakeholder and customer relationship management abilities
Job Responsibility
Job Responsibility
  • Own and manage AV managed services delivery, ensuring SLA, KPI, and customer satisfaction targets are met
  • Lead, develop, and performance-manage AV engineering and support teams
  • Act as service owner for AV platforms including meeting rooms, collaboration spaces, and signage
  • Oversee incident, problem, and change management for AV services
  • Ensure consistent service delivery across regions, sites, and client environments
  • Drive continuous service improvement, automation, and operational efficiency
  • Manage vendor relationships (AV integrators, hardware manufacturers, support partners)
  • Lead service transition, onboarding, and operational readiness for new AV services
  • Provide executive-level reporting on service performance, risks, and improvement plans
  • Ensure compliance with security, safety, and corporate IT standards
Read More
Arrow Right

Manager Audio & Visual Conferencing Managed Services

The Manager – Audio Visual Managed Services will lead the delivery and performan...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
  • 8+ years’ experience in AV, collaboration, or workplace technology services
  • 3–5 years in a managed services leadership or service management role
  • Proven experience delivering AV services in enterprise or global environments
  • Experience managing distributed teams and third-party vendors
  • Strong background in SLA-driven service delivery and customer support
  • Experience operating in ITIL-based service management environments
  • Strong understanding of AV managed services operating models
  • Proven people leadership and team development skills
  • Excellent stakeholder and customer relationship management abilities
Job Responsibility
Job Responsibility
  • Own and manage AV managed services delivery, ensuring SLA, KPI, and customer satisfaction targets are met
  • Lead, develop, and performance-manage AV engineering and support teams
  • Act as service owner for AV platforms including meeting rooms, collaboration spaces, and signage
  • Oversee incident, problem, and change management for AV services
  • Ensure consistent service delivery across regions, sites, and client environments
  • Drive continuous service improvement, automation, and operational efficiency
  • Manage vendor relationships (AV integrators, hardware manufacturers, support partners)
  • Lead service transition, onboarding, and operational readiness for new AV services
  • Provide executive-level reporting on service performance, risks, and improvement plans
  • Ensure compliance with security, safety, and corporate IT standards
  • Fulltime
Read More
Arrow Right
New

Sr Consulting AE

Are you ready to help redefine how we sell services? Join a dynamic, forward-thi...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years industry sales experience in the commercial industries (e.g. Retail, etc) OR Bachelor's Degree AND 6+ years industry sales experience in the commercial industries (e.g. Retail, etc) or related work OR equivalent experience
  • 5+ years consulting solution or Unified sales experience
  • Bachelor's Degree in Business, Information Technology (IT), or related field AND 12+ years technology-related solution or consulting sales experience in the commercial industries (e.g. Retail, etc) or related work OR Master's Degree in Business, Information Technology (IT), or related field AND 10+ years' experience in technology sales experience in the commercial industries (e.g. Retail, etc) or related work OR equivalent experience
  • 7+ years consulting services and Unified/ support sales experience
  • Proven experience in consultative selling and digital engagement
  • Strong leadership and collaboration skills with the ability to manage competing priorities
  • Excellent communication and stakeholder management abilities
  • Demonstrated success in driving customer value and business outcomes
  • Experience managing complex sales cycles and pre-sales processes
  • Familiarity with Microsoft methodologies and Industry Cloud solutions
Job Responsibility
Job Responsibility
  • Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning
  • Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling
  • Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams, Including selling the Unified Mission Critical Portfolio and Security Services
  • Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programs. Achieving sales targets by Quarter and Full Year
  • Leverage digital channels to uncover and develop new business opportunities
  • Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies
  • Partner closely with ATU (AE, ATS), STU (SSPs), and CSU (CSAM or CSA) to identify opportunities and drive customer value across MCEM sales stages
  • Fulltime
Read More
Arrow Right
New

Nutritionist Dietitian

MantraCare is hiring qualified Nutritionists and Dietitians to provide structure...
Location
Location
Japan
Salary
Salary:
Not provided
mantra.care Logo
MantraCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BSc/MSc in Nutrition & Dietetics or related field
  • Registered Dietitian certification preferred
  • Minimum 2 years of experience in clinical or therapeutic nutrition
  • Experience in weight management and medical nutrition therapy
  • Ability to conduct structured video consultations
  • Strong client counselling and communication skills
  • Commitment to evidence-based nutrition practice
  • Reliable internet connection and private WFH setup
Job Responsibility
Job Responsibility
  • Conduct online diet and nutrition consultations
  • Create personalised Weight Loss and Weight Gain plans
  • Design PCOS / PCOD diet protocols
  • Manage Diabetes and Hypertension diet plans
  • Provide Thyroid and Cholesterol diet management
  • Guide patients on Keto, Low-Carb and Mediterranean diets
  • Support Sports Nutrition and Performance Diet planning
  • Provide Prenatal Nutrition counselling
  • Assist clients dealing with Eating Disorders, Anorexia and Bulimia
  • Create diet plans for Liver Health / Fatty Liver
What we offer
What we offer
  • 100% Remote Nutritionist / Dietitian Job in Japan
  • Flexible working hours
  • Access to a consistent flow of clients
  • No clinic rent or operational overhead
  • Secure digital consultation platform
  • Structured workflow and documentation system
  • Transparent and competitive per-consultation compensation
  • Opportunity to grow within a national wellness platform
Read More
Arrow Right
New

Head of HR

Are you an experienced and motivated HR professional eager to join a leading IT ...
Location
Location
Greece , Thessaloniki
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 24, 2026
Flip Icon
Requirements
Requirements
  • 10 years of relevant experience
  • People-oriented, able to build and manage relationships at all levels
  • Ability to develop and implement strategic plans
  • Strong leadership abilities to guide and support teams
  • Proficient in providing expert HR advice
  • Skilled in coaching managers and employees on performance and development
  • Excellent organizational and multitasking abilities
  • Proactive in addressing HR challenges
  • Excellent written and verbal communication skills in both English and Greek
  • PC literacy
Job Responsibility
Job Responsibility
  • Overall responsibility for the HR activity
  • Manage a team of 4 HR professionals responsible for recruitment, training, systems, and employee relations
  • Partner with senior leadership and global HR to develop and implement effective HR policies and practices that will support the business's strategic goals
  • Work closely with all managers to provide information and support for HR matters, including employee matters, performance, compensation, retention, talent development, career planning, and more
  • Coach managers on performance management and employee development goals
  • Manage and advise on employee representation
  • Document and develop local policies as needed
  • Ensure all company HR policies are applied consistently
  • Work closely with the global compensation team to analyze local trends in compensation and benefits
  • Work closely with the finance team to support various pay-related processes, such as salary, benefits, and pension
  • Fulltime
Read More
Arrow Right
New

Medicaid Prior Authorization Coordinator

We are looking for a dedicated Medicaid Prior Authorization Coordinator to join ...
Location
Location
United States , Minnetonka
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field preferred
  • Experience working with Medicaid billing processes
  • Strong technical skills, including proficiency with computers and Microsoft Excel
  • familiarity with Eldermark and PointClickCare is an asset
  • Understanding of insurance claims and billing practices
  • Exceptional attention to detail and commitment to maintaining high accuracy
  • Capable of working independently as well as collaboratively within a team
Job Responsibility
Job Responsibility
  • Organize and maintain documentation and digital records for Medicaid service authorizations and billing rates
  • Make real-time updates to the billing system when resident information, authorization details, or fee structures change
  • Monitor expiring authorizations and initiate the renewal process to guarantee uninterrupted claims processing and reimbursement
  • Track and record relevant Medicaid data, including resident rosters, authorization periods, billable services, and financial obligations
  • Enter and reconcile incoming Medicaid payments within the billing platform
  • Prepare and process patient billing statements for required contributions under Medicaid guidelines
  • Communicate with Medicaid provider representatives to resolve billing issues, clarify authorization requirements, and obtain necessary documentation
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Catering Assistant

Impact Food Group is looking for people who are devoted to great service, fantas...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
9450.54 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Great customer service skills
  • ideally from a catering or retail background
  • successful candidates are required to undergo an enhanced DBS check
Job Responsibility
Job Responsibility
  • Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers
  • Assist in the preparation of food and snacks for the site
  • Counter service and till work
  • Keeping the kitchen and restaurant areas in a clean and tidy state at all times
What we offer
What we offer
  • Free meal is supplied on shift
  • Loads of free qualifications and career development opportunities
  • Staff discount scheme at over 850 retailers
  • Monthly opportunities for the best teams to win shopping vouchers
  • All school holidays off
  • Parttime
Read More
Arrow Right
New

Psychology Intern

MantraCare is offering structured Psychology Internship / Training Programs in S...
Location
Location
Saudi Arabia
Salary
Salary:
Not provided
mantra.care Logo
MantraCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be pursuing or have completed BA/MA/MSc in Psychology or related field
  • Have strong interest in clinical or counselling psychology
  • Be available for structured remote training sessions
  • Possess strong communication and documentation skills
  • Be committed to ethical and confidential practice
  • Have stable internet connection and work-from-home setup
Job Responsibility
Job Responsibility
  • Observe structured online therapy sessions
  • Assist in case documentation and treatment planning
  • Support therapists working with Anxiety and Depression cases
  • Learn therapeutic approaches for OCD, Panic Attacks and Trauma/PTSD
  • Understand ADHD and Bipolar case frameworks
  • Assist in Relationship, Family and Marriage counselling cases
  • Gain exposure to Workplace Issues and EAP clients
  • Learn documentation standards and ethical compliance
  • Participate in supervision and case discussions
  • Develop understanding of CBT, REBT and other evidence-based models
What we offer
What we offer
  • 100% Remote Psychology Internship in Saudi Arabia
  • Real-world clinical exposure
  • Structured training modules
  • Flexible learning schedule
  • Exposure to national-level mental health platform
  • Career growth pathway into therapist roles
Read More
Arrow Right