Manager Audio & Visual Conferencing Managed Services Job at NTT DATA (Bucharest)

Manager Audio & Visual Conferencing Managed Services

The Manager – Audio Visual Managed Services is responsible for the end-to-end de...

Location

Romania , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years’ experience in AV, collaboration, or workplace technology services
3–5 years in a managed services leadership or service management role
Proven experience delivering AV services in enterprise or global environments
Experience managing distributed teams and third-party vendors
Strong background in SLA-driven service delivery and customer support
Experience operating in ITIL-based service management environments
Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
Strong understanding of AV managed services operating models
Proven people leadership and team development skills
Excellent stakeholder and customer relationship management abilities

Job Responsibility

Own and manage AV managed services delivery, ensuring SLA, KPI, and customer satisfaction targets are met
Lead, develop, and performance-manage AV engineering and support teams
Act as service owner for AV platforms including meeting rooms, collaboration spaces, and signage
Oversee incident, problem, and change management for AV services
Ensure consistent service delivery across regions, sites, and client environments
Drive continuous service improvement, automation, and operational efficiency
Manage vendor relationships (AV integrators, hardware manufacturers, support partners)
Lead service transition, onboarding, and operational readiness for new AV services
Provide executive-level reporting on service performance, risks, and improvement plans
Ensure compliance with security, safety, and corporate IT standards

New

Manager Client Delivery - Audio & Visual Conferencing Managed Services

The Manager for Client Delivery in Audio & Visual Conferencing Managed Services ...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years’ experience in AV, collaboration, or workplace technology services
3–5 years in a managed services leadership or service management role
Proven experience delivering AV services in enterprise or global environments
Experience managing distributed teams and third-party vendors
Strong background in SLA-driven service delivery and customer support
Experience operating in ITIL-based service management environments
Bachelor’s degree or equivalent experience in Information Technology, AV / Media Engineering, Business or Service Management
German speaker

Job Responsibility

Own and manage client delivery for AV services, ensuring SLA, KPI, and contract commitments are met
Act as the primary escalation and relationship manager for AV service delivery issues
Coordinate delivery across engineering, operations, security, and governance teams
Lead service review meetings, operational governance forums, and executive updates
Oversee incident, problem, and change management processes for client environments
Manage service onboarding, transitions, and operational readiness for this contract
Drive continual service improvement, automation, and optimisation initiatives
Ensure alignment between client requirements and Audio and Visual Conferencing roadmap changes
Manage risks, dependencies, and service improvement backlogs
Ensure service delivery aligns with security, compliance, and regulatory obligations

Fulltime

Sr. Manager, Conferencing Technologies

The Sr. Manager, Conferencing Technologies will provide leadership and oversight...

Location

United States , San Rafael

Salary:

132800.00 - 182600.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Oversee audio-visual systems (displays, projectors, microphones, speakers, cameras)
Manage video conferencing platforms (Zoom, Teams, Webex, etc.) and ensure interoperability
Ensure network readiness (bandwidth, QoS, security) for high-quality calls
Standardize room setups across offices for consistency and ease of use
Evaluate and implement emerging collaboration technologies (AI transcription, smart whiteboards, room sensors, digital signs)
Develop and enforce preventive maintenance schedules for AV equipment
Troubleshoot technical issues quickly to minimize meeting disruptions
Maintain an inventory of conferencing equipment and manage lifecycle replacements
Coordinate with vendors for support contracts, upgrades, and repairs
Provide training and documentation so employees can confidently use the technology

Job Responsibility

Technology & Infrastructure Management
Operations & Maintenance
User Experience & Support
Governance & Compliance
Strategic & Financial Oversight
Collaboration & Leadership

What we offer

discretionary annual bonus
discretionary stock-based long-term incentives
paid time off
company-sponsored medical, dental, vision, and life insurance plans

Fulltime

Receptionist

We are seeking an enthusiastic Receptionist to be the face of this thriving busi...

Location

United Kingdom , Leeds

Salary:

24500.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in delivering high-quality customer service, ideally in a large client facing environment
Strong background in event management, preferably within Professional Services
Excellent organisational skills with a keen eye for detail
Strong communication abilities, adapting to various situations
Collaborative teamwork approach with a positive attitude
High proficiency in Microsoft Outlook, Word, and Excel
Confidence in setting up and troubleshooting AV/VC equipment
Ability to handle manual tasks, with training provided
Flexibility to assist with out-of-hours events as necessary

Job Responsibility

Greeting and assisting visitors, creating a welcoming atmosphere
Coordinating events from start to finish with seamless execution
Maintaining high standards of presentation for the client areas
Setting up meeting rooms, including catering arrangements as needed
Handling calls and emails promptly and professionally
Completing health and safety paperwork diligently
Collaborating with ground floor security and workplace staff for smooth operations
Setting up Audio Visual and Video Conferencing (AV/VC) equipment and providing IT support as needed
Supporting the Property and Workplace Team with ad hoc tasks

Fulltime

Internet Services Specialist, Audio Visual

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , Tampa

Salary:

22.90 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3-5 years of field experience in internet services support is required
2-3 years of customer service or hospitality experience is preferred
Familiarity with Internet services, bandwidth, IP wired and wireless networks, principles of computer hardware and software, webcasting
Preferred Certifications: CompTIA, Cisco CCENT/CCNA/CCDA/CCNP/Wireless specialties and/or other equivalent network and wireless vendors
Technical level 300 Certified
New Encore team members must be certified by their location within 30 days
Internal Candidates must show completion of 50% of hands-on skill verification
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities

Job Responsibility

Manage the overall IT operation, network, and related client facing services at the property level
Maintain the equipment and infrastructure, position and sell the solution, execute events, and provide outstanding internal and external customer service
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual and internet equipment
Troubleshoot technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Under direction from the property Director and the Area Internet Services Manager, ensure the readiness of the network infrastructure installation and temporary network equipment
Establish and maintain positive working relationships with Internet Service Provider, Network Service Provider, and Hotel IT team
Own the implementation of network configurations and customizations utilizing available self-service tools
Plan and execute established event requirements with the highest levels of customer service

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development

Fulltime

Community Host

Do believe that you place of work should have a distinct sense of community? Wou...

Location

United Kingdom , London

Salary:

35394.00 GBP / Year

The Clockspire

Expiration Date

Until further notice

Requirements

People and communication skills
Have a genuine desire to deliver service and an approachable manner
Be a creative thinker, ask questions and find solutions
Easily engages in conversation and develops rapport with others
Have excellent communication skills with both client and colleagues at all levels of the business
Be intuitive and interested in other people
Have the ability and personal drive to deliver consistently high standards
Have exceptional attention to detail
Be adaptable to varied client needs, at times under pressure
Capable of handling customer complaints and identifying solutions or escalating as appropriate

Job Responsibility

Own their designated space
Roam their domain, identifying problems
Logging issues
Booking meeting rooms
Completing floor walks
Inducting new starters
Overseeing health and safety
Develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space, whether that be through charity fundraisers, interactive experiences or simply a moment of reprieve in their busy day

What we offer

Excellent holiday allowance
Pension contributions
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme
24-hour personal helpline for employees, providing counselling & information services
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
Our Training Academy provides excellent training and development opportunities for our people

Fulltime

Video Communications Administrator

The Video Communications Administrator provides operational and technical suppor...

Location

United States , Charlotte

Salary:

72592.00 - 108888.00 USD / Year ▼

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent knowledge
Typically requires 3 years of experience in video conferencing, unified communications and collaboration
In depth working knowledge of underlying IT technology associated with programs
Must be proficient in the use of the Microsoft Office (Excel, PowerPoint and Word) or similar products
Basic knowledge and practical application of video conferencing technologies and protocols (H.320, H323, H.264, SIP and TIP, etc.)
Working experience with major videoconferencing equipment such as: Codecs from Cisco, Tandberg, Polycom, Lifesize, Vidyo etc.
Basic knowledge of MCU and control systems from Cisco, Polycom, etc.
ISDN Network Infrastructure and Implementation (BRI and T1) H.323 Endpoints, Gateways, MCU's, and Gatekeepers
Ability to test, troubleshoot and work independently to resolve both customer and executive management conferencing issues or problems with exceptional customer service skills
Basic networking understanding and skills including firewall and QoS compliance with video standards

Job Responsibility

Coordinate and assist with video conference activities utilizing the appropriate collaboration tools and services
Provide operational and technical support for all video conferences and applications including AV control systems and digital media platforms
Leads root-cause analysis of technical issues to achieve timely resolution of trouble tickets
Perform various system upgrades and preventative maintenance tasks
Promote and increase the adoption of Video Communications offerings by monitoring trends and analytics
Maintains a thorough inventory of AV equipment and coordinates the repair and replacement of non-working, damaged and/or obsolete equipment
Updates and recommends processes and procedure changes to better assist team members utilizing the video conference service
Work directly with vendors contracted to support the video conference service line
Manages the implementation and maintenance of databases and directories associated with video conference services for existing and new users
May install or assist vendors with the installation and maintenance of software and hardware systems related to UC technologies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

ICT Support Analyst

Join Assetlink Group as an ICT Support Analyst, a vital role contributing to the...

Location

Australia , Rhodes, NSW

Salary:

78000.00 AUD / Year

Assetlink

Expiration Date

Until further notice

Requirements

Highly developed customer service skills
Positive 'can do' attitude, passion for customer service
Experience with ITSM service management tools to providing Level 1 and Level 2 Support (desirable)
Experience with Active Directory for User lifecycle Management
Troubleshooting skills in Microsoft Office product and Microsoft 365
Excellent in Desktop and Mobile (Android and IOS) troubleshooting
Excellent in Audio and Video troubleshooting
Excellent time management skills in a high-volume environment
Ability to explain technical issues in lay terms
Experience with Remote Support tools (RDP, Team Viewer, etc.)

Job Responsibility

Provide Service Desk services and support for Assetlink Group team members, facilitating ICT objectives
Administer the Service Desk system, ensuring timely incident recording, escalation, and resolution
Maintain an excellent level of customer service, addressing end-user issues with professionalism
Install and configure hardware and software according to standards and operational requirements
Conduct phone and face-to-face support for Level 1 and Level 2 end-user system issues
Escalate any high and critical problems to relevant departments and teams
Onboarding & off boarding staff, creating user profiles in Active Directory
Setup and troubleshoot audio visual and video conferencing systems
Create internal documentations as requested
Demonstrate commitment to personal safety and a safe work environment

What we offer

Reward and recognition incentives
Ongoing training and development
A safe and supportive working environment
Career development
A family-oriented culture

Fulltime

Manager Audio & Visual Conferencing Managed Services

NTT DATA

Location:
Romania , Bucharest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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