CrawlJobs Logo

Manager, AI Outcomes

glean.com Logo

Glean

Location Icon

Location:
United States , New York City

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

270000.00 - 320000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Glean is seeking a leader of our AIOM (AI Outcomes Manger) team. The AIOMs are responsible for ensuring that our customers’ end-users successfully adopt and derive meaningful, measurable value from Glean’s AI solutions. The AIOMs perform the following types of activities: End-user training enablement (company and function sessions, search, chat and agent content), prompt and agent advisory/building and value realization. Ultimately, the AIOMs are responsible for breadth and depth of end-user engagement across our product suite.

Job Responsibility:

  • Manage the employee lifecycle for a team of AI Outcomes Managers to drive high-impact customer enablement, advisory/building on our platform and business value realization with Glean’s products
  • Develop a set of Glean prescriptive adoption playbooks including codifying a set of standard process, templates and assets to drive delivery consistency with our customers
  • Engage with executive sponsors and business stakeholders across priority accounts
  • Partner cross-functionally with the other leaders of the customer organization including: Solution Architects, Delivery Excellence Managers and Support to ensure Glean is providing a seamless customer journey to our customers
  • Synthesize feedback and business insights from the field, influence Glean’s product roadmap, and collaborate with Product and R&D to shape new features and agent capabilities
  • Design, implement, and report on metrics for the AIOM team demonstrating ROI, adoption, and transformation progress for customers
  • Serve as a thought leader and subject matter expert on AI outcomes and user transformation
  • evangelize best practices internally and externally

Requirements:

  • 4+ years of experience in customer-facing, consultative roles (e.g., management consulting, customer success, business transformation, product management, solutions consulting) with an AI/data/enterprise SaaS company
  • 2+ years of leadership experience and demonstrated ability to scale teams and drive business transformation through technology adoption
  • Excellent problem-solving skills and ability to communicate effectively with diverse audiences, from executives to end users
  • Strong data fluency
  • comfortable with adoption/ROI metrics and business KPIs
  • Consultative, creative, and motivated mindset—excited about helping organizations rethink business processes and work styles with AI
  • Proven product sense and ability to maximize the impact of complex software platforms
  • Experience facilitating workshops and change management programs for business transformation
  • Understanding of modern AI capabilities (prompting, agent workflows, LLMs), with ability to coach others on best practices
What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Glean - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, AI Outcomes

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...
Location
Location
United States , San Francisco Bay Area
Salary
Salary:
150000.00 - 212000.00 USD / Year
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional experience
  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Proven understanding and ability to write complex prompts and build AI-agents
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Product sense and ability to drive a product’s full potential capabilities
Job Responsibility
Job Responsibility
  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
  • Fulltime
Read More
Arrow Right

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of professional experience
  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Proven understanding and ability to write complex prompts
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Product sense and ability to drive a product’s full potential capabilities
Job Responsibility
Job Responsibility
  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
Read More
Arrow Right

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...
Location
Location
United States
Salary
Salary:
130000.00 - 200000.00 USD / Year
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional experience
  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Proven understanding and ability to write complex prompts and build AI-agents
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Product sense and ability to drive a product’s full potential capabilities
Job Responsibility
Job Responsibility
  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
  • Fulltime
Read More
Arrow Right

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...
Location
Location
Singapore
Salary
Salary:
Not provided
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of professional experience
  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Proven understanding and ability to write complex prompts
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Product sense and ability to drive a product’s full potential capabilities
Job Responsibility
Job Responsibility
  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
Read More
Arrow Right

AI Outcomes Manager

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding te...
Location
Location
Australia
Salary
Salary:
Not provided
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of professional experience
  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Proven understanding and ability to write complex prompts
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Product sense and ability to drive a product’s full potential capabilities
Job Responsibility
Job Responsibility
  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
Read More
Arrow Right

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....
Location
Location
Slovakia
Salary
Salary:
4000.00 EUR / Month
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
  • Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
  • Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
  • Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
  • Familiarity with ethical considerations and responsible AI implementation is a strong plus
Job Responsibility
Job Responsibility
  • Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
  • Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
  • Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
  • Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
  • Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
  • Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
  • Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
  • Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders
What we offer
What we offer
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
  • Fulltime
Read More
Arrow Right

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....
Location
Location
Czechia
Salary
Salary:
Not provided
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
  • Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
  • Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
  • Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
  • Familiarity with ethical considerations and responsible AI implementation is a strong plus
Job Responsibility
Job Responsibility
  • Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
  • Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
  • Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
  • Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
  • Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
  • Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
  • Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
  • Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders
What we offer
What we offer
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program with counselors
  • Fulltime
Read More
Arrow Right

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....
Location
Location
United Kingdom
Salary
Salary:
Not provided
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
  • Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
  • Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
  • Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
  • Familiarity with ethical considerations and responsible AI implementation is a strong plus
Job Responsibility
Job Responsibility
  • Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
  • Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
  • Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
  • Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
  • Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
  • Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
  • Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
  • Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders
What we offer
What we offer
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program with counselors
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy