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As Manager – Account Management, you will play a key role in the German market and in our sales organization by further expanding our success in the local markets. In this role, you will be responsible for the entire relationship with our customers. The position is limited due to a parental leave replacement.
Job Responsibility:
Responsible for further develop our success within the cooperative banks organization by developing the relationship and sell the wide range of products and services provided by Mastercard
Develop, implement, and own the customer strategy that would enhance customer profitability, competitive leverage and deliver on the targeted business goals
Develop, accelerate and grow the partnership with our customers
Identify new Business opportunities in the cooperative banks organization to focus on the corporate agenda
Push digitization with the cooperative banks organization in Germany
Optimize existing Business & Bundle our full repertoire of Products, Services & Assets to the client needs
Build, manage and develop the business relationship with the entire organization of the customer
Support the annual and long-term planning cycle / process
Contribute to the development and where appropriate own customer growth strategies that proactively develop their payment business
Successfully manage existing budgets and the financial performance to achieve all set targets
Act as the primary point of contact between Mastercard and the customer by ensuring strategic alignment and maximum mutual success in achieving goals and objectives
Monitor and ensure the highest level of customer satisfaction
Responsible for developing sales strategies in relation to our regional customers and for achieving sales targets that drive market share, volume and revenue growth
Lead and manage existing customer relationships with our customers and work to identify opportunities and customer needs
Partner with customers to provide tailored solutions and comprehensive consultancy support
Responsible for managing sales activities at account level
Requirements:
Proven success in customer/sales roles, with specific and demonstrable experience in sales/negotiations/contract management
Proven experience in revenue management and profit and loss accounting
Strong analytical and diagnostic skills
Excellent interpersonal communication skills
High self-motivation and proactivity
Expertise in the commercial card solutions industry
Experience in identifying strategic opportunities and managing multiple stakeholder projects
Experience in banking and/or payments, ideally within the Cooperative Financial Group