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As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employees. This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
Job Responsibility:
Ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order
Responding to maintenance requests
Performing routine maintenance tasks
Troubleshooting and repairing equipment
Coordinating with vendors and contractors
Ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employees
Requirements:
Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels
Strong communication and customer service skills
Attention to detail
Time management skills
Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools
Passionate about providing an exceptional guest experience and living through our brand standards
What we offer:
Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions