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Step into an exciting opportunity in this busy and successful lettings maintenance team. As a Maintenance Administrator, you will support the administration behind the servicing of residential let properties across Somerset, Devon, and Dorset. Your role will be pivotal in ensuring clients' expectations are met and exceeded.
Job Responsibility:
Delivering friendly, efficient, and dependable service to clients
Liaising with landlords, tenants, internal stakeholders, and insurance companies
Logging repairs on the computer system
Sourcing competitive quotes for works
Issuing works orders and progressing them through to completion
Providing exceptional customer service via phone, email, and occasionally face-to-face
Approving invoices
Requirements:
Exceptional customer/client care skills
Excellent administrative abilities and highly organised working manner
Highly accurate typing skills and efficient approach to administration
Strong communicator at all levels
Confident user of MS Office
What we offer:
Generous holiday allowance, including Bank Holidays and gifted days at Christmas
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