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Position: Mainframe Production Support Module Lead. Responsible for Production support, bug fixing and deliver assigned tasks as per predefined timelines and quality standards.
Job Responsibility:
Responsible for Production support, bug fixing and deliver assigned tasks as per predefined timelines and quality standards
Monitor and support the batch
Work on the resolution of assigned batch tickets
Analysis and reporting of possible batch incidents
Handle ad-hoc requests for Service status or one-time information retrieval/reports
Participate in implementation activities
Requirements:
B.E./B.Tech.
4-6 Years of experience
Must have working knowledge on: COBOL, JCL, Job spool, File and Abend handling
Ability to multi-tasking and proactive learning
Should be willing to work in 24 * 7 rotational Europe/India shift
Excellent verbal and written communication
Nice to have:
Awareness of planner applications or job schedulers like control-M
Awareness of mainframe abends
Awareness of DB2 database
Awareness of Incident/Problem management tools (Jira, Service now, Confluence or any other tool etc.)