Luxury Spa Concierge Job at The Woodhouse Day Spa

Luxury Spa Hospitality Team Member

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin. Luxury Spa. Exce...

Location

United States , Franklin

Salary:

17.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1+ year experience in a luxury spa, salon, or hospitality setting
Confident with scheduling and POS systems
Friendly, polished, and proactive with guests and team members
Enthusiastic about wellness, beauty, and delivering exceptional service
Weekend availability and a flexible, team-oriented attitude
Professional appearance and communication style

Job Responsibility

Welcome guests and ensure a smooth, relaxing check-in and check-out experience
Manage appointment scheduling using spa software
Upsell retail products and wellness packages with confidence and care
Maintain a calm, clean, and well-orchestrated front desk environment
Provide knowledgeable, personalized recommendations for treatments and therapists
Collaborate with service providers to coordinate daily bookings and guest flow
Support spa events and brand promotions

What we offer

Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
Free food & snacks
Free uniforms
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program

Fulltime

Spa Concierge

Step into a world where every detail is intentional, every guest is cherished, a...

Location

United States , Savannah

Salary:

16.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

A refined, professional presence
Prior experience in luxury spa, resort, hotel, or upscale retail environments
Grace under pressure, impeccable communication, and exceptional guest-service instincts
A passion for wellness, beauty, and elevated service standards

Job Responsibility

Set the tone for relaxation, refinement, and exceptional care
Create unforgettable guest moments

What we offer

Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Wellness resources
Training & development
No non-compete
Professional Woodhouse training
Clean & safe environment

Fulltime

Concierge

Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury,...

Location

Saudi Arabia , Umluj

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum 2–3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred)
Les Clefs d’Or certification or eligibility is highly desirable
Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations
Proven ability to anticipate guest needs and deliver bespoke experiences
Outstanding interpersonal and communication skills
Strong problem-solving ability with a calm and gracious demeanor under pressure
High level of cultural awareness and emotional intelligence
Excellent organizational skills and attention to detail
Proficiency in hotel systems and Microsoft Office
Fluency in English required

Job Responsibility

Provide warm, anticipatory, and personalized service to all guests in accordance with Raffles legendary service philosophy
Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions
Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution
Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction
Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences
Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests
Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail
Maintain accurate records of guest interactions and preferences in the property management system
Uphold Raffles grooming, etiquette, and presentation standards at all times
Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand

Fulltime

Spa Concierge

Want to work at America’s BEST day spa? Ready to do what you love? Ready to make...

Location

United States , Broomfield

Salary:

18.00 - 21.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Highly knowledgeable about the surrounding area & lives within 20 minutes or less from location
Excellent customer service skills with a friendly and warm demeanor
Strong verbal and written communication skills and ability to multitask
Ability and willingness to work flexible hours including weekends, holidays, and late nights
Ability to work on feet for 6-8 hours
Must be able to lift/push/reach for/carry 25+ pounds occasionally
High school diploma or equivalent experience
Experience with luxury service preferred

Job Responsibility

Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

What we offer

Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Wellness resources
Competitive Pay and Incentive programs
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility

Parttime

Butler

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or Bachelor’s Degree is required
Applicants must have European Passport or the legal right to work in Greece
Very good verbal communication skills in English are essential
Previous experience in a similar role is required

Job Responsibility

Takes care of Specialty Suites guests and coordinates with all concerned departments to fulfill guest needs and requests
Fully conversant with accommodation features: lay-out, room type, location, decor, in room facilities and equipment
Fully aware of operating procedures for all electrical and electronic equipment in the guest room
Welcomes guests in a gracious and polite manner, serves welcome drinks and gets them settled in their rooms
Has the ability to hold a conversation with the guest in a natural and spontaneous manner
Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc
Keeps concerned departments informed about the guest allergies and food preferences
Have a thorough understanding of all spirits and specialty foods in stock
Fully aware of the Room Service and other outlets menu, answers questions on menu selections, communicates with the kitchen regarding menu questions and product availability
Assess and restock wine and spirit collections as necessary

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally so you can savour this unforgettable moment just like our guests
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

New

Butler

The Butler is a dedicated ambassador of the Hotel, responsible for delivering hi...

Location

Italy , Rome

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience as a Butler, Guest Relations, or Front Office role in luxury or five-star hotels
Proficiency in hotel management systems and MS Office
Degree or diploma in Hospitality Management or related field is highly preferred
Fluency in English and Italian
knowledge of additional languages (French or others) is a strong advantage
Exceptional communication, interpersonal, and etiquette skills, with a strong service-oriented mindset
Ability to anticipate needs and solve problems effectively, even in high-pressure situations
High level of discretion, professionalism, and attention to detail
Flexibility to work shifts, including weekends, holidays, and nights when required
Legal right to work in Italy

Job Responsibility

Providing a warm, elegant, and professional welcome to guests, overseeing all aspects of their stay from pre-arrival stage to post departure
Anticipating guest needs and preferences, proactively offering bespoke services and personalized solutions
Coordinating closely with Front Office, Housekeeping, Maintenance, Concierge, Food & Beverage, and Spa departments to ensure flawless service delivery according to SOPs
Assisting guests with unpacking, packing, wardrobe care, pressing, and in-room dining arrangements when required
Managing guest requests, inquiries, and special arrangements in a timely, discreet, and efficient manner, ensuring full satisfaction
Monitoring room readiness, amenities, and presentation, ensuring consistent five-star luxury standards
Handling guest feedback and reporting any concerns or complaints immediately to the Butler Supervisor, Front Office Manager, or relevant Department Head
Promoting and upselling hotel services, facilities, and exclusive experiences to enhance guest satisfaction and maximize revenue
Maintaining detailed knowledge of guest preferences, Hotel services, facilities, events, pricing, and local attractions
Managing administrative tasks related to guest profiles, preferences, and service follow-ups

What we offer

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world

Fulltime

Director of Rooms

We currently have an amazing opportunity for an experienced Director of Rooms to...

Location

Taiwan , Taipei

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 3-5 years of experience in a similar role, preferably in luxury hospitality
Strong leadership skills with experience in managing multiple departments and teams
Expertise in operational management, financial control, and guest relations
Ability to handle guest complaints and requests with professionalism and a commitment to excellence
Fluent in both English and Mandarin Chinese, with the ability to communicate clearly in both languages
Legal right to work in Taiwan

Job Responsibility

Lead and supervise the daily operations of the Front Desk, Concierge, Housekeeping, Guest Relations, Guest Services, and Spa departments
Ensure clear communication and follow-up on guest or employee requests, issues, and special requirements
Interview and train new team members, conducting regular performance reviews and fostering their professional development
Monitor staff schedules and activities, ensuring standards are met and team members are well-supported
Conduct daily inspections of all Rooms Division areas to maintain high operational standards
Resolve guest complaints promptly, providing exceptional service and ensuring a personalized guest experience
Manage financial goals, including labor expenses, supplies, and equipment costs
Work with Reservations, Sales, and Front Office teams to maximize occupancy, rates, and revenue
Support the preparation of business forecasts, annual budgets, and maintain relationships with retail tenants to meet revenue and expense targets
Develop employee programs that encourage training, growth, and career advancement within the Rooms Division

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Director of Guest Experience

The Director of Guest Experience provides strategic leadership and direction for...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 3-5 years of progressive leadership experience in Rooms Division, Guest Experience, or Front Office within a luxury hotel environment
Proven success in leading multi-department teams with a focus on guest engagement, service excellence, and brand alignment
Fluency in English and Italian, with exceptional communication and presentation skills
Strong analytical and strategic mindset with the ability to translate guest insights into actionable initiatives
Experience managing budgets, guest satisfaction metrics, and team development programs
A passion for hospitality, emotional intelligence, and the ability to inspire and connect with both guests and employees
You must possess the legal right to work in Italy

Job Responsibility

Provide visionary leadership to the Guest Experience, Front Desk, and Concierge teams, ensuring seamless and personalized service across all stages of the guest journey—from pre-arrival to post-departure
Develop and implement guest engagement strategies that drive satisfaction, loyalty, and recognition, while upholding Four Seasons service standards
Collaborate with key departments including Rooms, F&B, Spa, and Sales & Marketing to ensure cohesive service delivery and guest communication
Lead and inspire department heads and team members through training, coaching, and performance management, fostering a culture of empowerment and excellence
Oversee all guest feedback processes, service recovery, and reputation management, identifying trends and opportunities for continuous improvement
Monitor and manage departmental budgets operational plans, ensuring efficient use of resources while maintaining the highest service quality

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Luxury Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , Charleston

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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